Case Date:

11/12/2025

I have many images/ videos/ message threads.. I have been dealing with a roach infestation since August. Roaches are literally all over my place. I've lost so much money because they raid my kitchen, my dishes, clothing, my child's items, etc. I have had to throw many things away and haven't been staying in my residence. Conditions are quite unlivable. My landlord is only wanting to have treatments done in my residence without giving me rightful compensation for what I've been dealing with. I would like to break my lease all together and move away from the place I am in. I am a single mom with no family and being asked to remain in these conditions is diabolical. I would like help with breaking my lease and getting it handled rightfully!

Case Date:

11/12/2025

All of the painted lines that were crosswalks here have long since worn away and no one has come to repaint them. Some drivers still treat this area as if the lines are painted, but many do not. Crosswalks near stoplights and Hills often have people driving accelerate the most. Please repaint all four crosswalks, 2 on Washington, and 2 on 2nd st.

Case Date:

11/12/2025

Adding to the requests about the street lights, we noticed last night that all of the lights in the neighborhood seem to have been replaced with harsh white LED fixtures. At a minimum these need diffusers or something, the naked LEDs are very harsh and hurt the eyes of pedestrians. It would also be great if there were shields or something directing the light down, as currently they are unshielded. Honestly having the old lights back would be a massive improvement, but given how unlikely that is please consider these other mitigations. The light pollution from these lights is very unpleasant.

Case Date:

11/11/2025

Hello! I recently noted that the streetlight outside my house seems to have been changed out for a really horrible glaring and harsh cool-toned one. it was previously a lovely and classy warm shade of orange. can you confirm if this light was actually recently changed? hopefully i am wrong and it’s just malfunctioning somehow. if the city has in fact switched the warm toned bulbs for cool ones, is there a way to have it switched back? my street looks like a soviet prison camp now :( thank you!

Case Date:

11/11/2025

Was the streetlight at W Smith and S Jackson st recently replaced with an LED fixture? It is really excessively bright, there was nothing wrong with the existing streetlight. Please turn down the brightness of the light of at all possible, thank you.

Case Date:

11/11/2025

The recently installed conduit on the light at the north end of the tennis courts is not installed properly and the wires are exposed.

Case Date:

11/10/2025

Thr lid to my trash can (the hinge) was broken during trash pick-up today. It was intact before the trash was picked up. Is there a way to get a replacement?

Case Date:

1/21/2026

The trash has poured over into the alley way and has been there for over five days now. The wind has taken even more trash out than what is seen and is going into other peoples yards and into the street. They have been politely asked to clean up but the request has been ignored. The trash has also not been taken to the street for pick up in over a month so it is assumed that an animal is what got into the trash.

Case Date:

1/21/2026

The sign on the pedestrian island at Spicewood and Rogers was knocked over

Case Date:

1/21/2026

This is a persistent issue. Bike lanes and sidewalks (near the Lark apartments) are regularly blocked by shopping carts from Target, Bloomingfoods, and sometimes kroger. It is dangerous and especially at night. Abandoned carts are a feature near the Fields, the Monroe, Covenanter Hill, the Lark, but this bike lane and the Clarizz multi use path are the most problematic locations to abandon them. Please contact the Lark to prevent the obstructions in the future.