Case Date:

9/26/2025

I live in a basement apartment at The Quarry apartments, and there is a recurring rat problem that has not been resolved by my property owner/management. Rats have been actively present in the window well outside my basement window. This is not the first time this issue has occurred — last year, rats managed to enter my apartment, and I had to purchase my own sticky pads to catch them. At that time, the property management was notified, but no permanent solution was put in place to prevent recurrence. This year, the problem has returned. I submitted a maintenance request several days ago, followed by multiple emails (including a formal escalation) and phone calls. Despite these efforts, the property management has failed to respond or take corrective action. The ongoing presence of rats poses a serious health and safety hazard and directly impacts the habitability of my apartment. Given that this is a repeated issue, and management has been unresponsive, I am requesting HAND to inspect the property and require the landlord to take immediate corrective action, including extermination and sealing of all potential entry points.

Case Date:

10/2/2025

Rabbit roadkill on 7th near stated address.

Case Date:

10/8/2025

The people living at 2277 N Ponderosa Dr bloomington indiana 47404 have terrible living conditions for thier dogs and also keep getting new puppies and they are all aggressive an the people living there let them run the neighborhood and animal control doesnt seem to care anymore

Case Date:

12/27/2017

I would like to know when the city will next pick up yard waste. I wish to avoid a HAND citation, as we have received a warning.

Case Date:

1/2/2018

They have had a large pile of branches in their yard for at least 3 weeks now

Case Date:

1/17/2018

We put our Christmas tree out Monday for pick-up on Monday since this is the last week for it and it was not picked up. The recycling crew shook the snow off and pulled it out further so it wouldn't be missed but it is still there as of this morning. My address is 807 S. Mitchell. Please advise on the best way to proceed. Thank you all so much for all you do!

Case Date:

1/22/2018

Big pile of branches left in yard for more than month now. City needs to start charging these people.

Case Date:

3/13/2018

Too close to mailbox, carts should be 4 feet apart Carts where behind car and next too mailbox

Case Date:

3/23/2018

4000 E Morningside drive still hasn't removed limb laying in roadway that broke from thet since the snow. Don't like having to drive in middle of road around it.

Case Date:

3/27/2018

I live at 1403 S. Walnut St. - the home owner east of our home (behind our house, directly across the alley) has cut down a large amount of trees on his/her yard and has not removed the debris. Worried that this may attract termites and other wood eating pests, as the debris is substantial and covers the entire back yard. Please help!