Sidewalk & Curb Complaints
320 W 8th St #113
- Case Date:
- 11/18/2025
The sidewalk is broken and jagged and is a serious tripping hazard. My wife tripped on this sidewalk while running and received a huge laceration above her knee, which also damaged her tendon. This sidewalk is a serious lawsuit magnet.
- Case Date:
- 10/20/2025
A collection of junk has been visible from the street (the E Second part of the property) for a very long time now. Maybe the owner can be asked to clean up the items in front of the garage doors.
Water Utility Billing Problems
503 W Hoosier Ct Ave
- Case Date:
- 11/17/2025
We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship.
At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control.
Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to:
$250 for August
$936 for September
$922 for October
We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution.
To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment.
Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford.
We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.
- Case Date:
- 11/18/2025
I am an Adopt-a-Drain volunteer and I just cleared NODE 3285 at the intersection of E.Southdowns Drive and S. Woodlawn Avenue. I have attached a photo and the debris I cleared is ready for removal. V/r, Mark
- Case Date:
- 11/19/2025
My trash can had 2 wheels when I took my garbage out Monday night but when I brought them in on Tuesday one wheel was missing. It must have fallen of into the trash truck. Can I get a re-placement wheel or a new trash can? Thanks
Street & Traffic Signs
402 W 8th St
- Case Date:
- 11/18/2025
Since the crosswalks have been placed, with the school sign looking very similar from behind when heading South, it gives the impression there is a stop sign. I have been here for a year and watched 3 car accidents. The company, who is my landlord, has been there for 35+ years and said since the crosswalks, there have been 3 accidents and several close calls. I am a social worker, who works with kids. I don’t know why there is one 4 way at the sign, but not at the other end, on 8th street, that is within school/church grounds. Please bring attention to this urgently, I have a feeling something bad will happen to a child if something isn’t done here and will be saving this documentation for myself, so if something does happen, I am not liable and this is all screenshot, so you are aware and this could be held liable in court proceedings if nothing is done.
Traffic Related Complaints
581 E Hillside DR
- Case Date:
- 10/27/2025
I frequently drive through the intersection of Hillside and Henderson, often approaching it from the south (on Henderson). I hope the city can consider putting a "No Right on Red" sign there. This intersection has students from Templeton and South High School as pedestrians and cyclists (and from South as drivers). When you are turning right/east from Henderson onto Hillside, you do not have visibility until you have pulled forward into the crosswalk across Henderson. Because of the difficulty seeing if you have a clearing, I can imagine someone wanting to speed into a right turn...but it is a very populated corner with Feast there and apartments and Templeton close by, and pedestrians in the crosswalk could be at risk.
I have counseled my daughter, who is learning to drive, not to try to turn right until the light turns green (and to wait to signal till then). If you have your turn signal on, people behind you can get impatient...a stressful situation for a new driver. And since there is a lot of traffic going to and from the high school, this intersection has a high concentration of new drivers.
A friend of hers on a bike was hit last year at that intersection.
Traffic Related Complaints
2960 S Walnut Street PIKE
- Case Date:
- 10/27/2025
We have had multiple incidents on our street due to people driving too fast and visibility issues for drivers coming out of E Allendale Road. A car flipped and landed at the entrance of Barkley Square apartments, a car went off road striking the corner of a carport and edge of a house, a woman was killed after striking a moving vehicle and most recently a young woman struck our walnut tree at the edge of our driveway suffering a concussion and a broken arm. Totaled her car and the other driver’s car was damaged badly but her airbags seemed to have prevented injury. We, as well as our neighbors have had to replace our mailboxes several times. It is a matter of time before someone on the sidewalk is struck and killed. I have not seen police stopping speeders on our street for some time. I believe some type of traffic calming devices would help as no one drives the 30 mph speed limit on this road.
Street & Traffic Signs
222L
- Case Date:
- 10/22/2025
Earlier this month I witnessed a driver continue straight east on Atwater thru the intersection with Mitchell- straight into the opposing lane. This was at night and they made it several blocks before seeing oncoming traffic and moving over. I was there in the daylight today 10/22 and the exact same thing happened and they drove the wrong way from Mitchell to Arbutus. For the left turn lane from E Atwater going north onto Mitchell, could we please add a curb/ reflective bollards or a similar quick build solution here to prevent confusion? Thanks for any help here!
Traffic Suggestions
310 S Wilmington CT
- Case Date:
- 10/10/2025
Need street-surface traffic direction arrows painted in the 2 lanes of S. Clarizz heading north. I have seen people make the right-hand lane into a left-hand turn onto East 3rd St.
Please see pic of suggested arrows. The yellow marks are the direction available besides a right turn. Tx!