Case Date:

2/27/2003

Sara sent a letter via fax stating the following: November 2002 Sara spoke w/ Mr. Phillips and Paula Dodds regarding the billing situation for acct #67625. She was faxed a statement saying they owed $100.14 and this would bring them current. Since that point their bills are still showing a balance forward. She has contacted CBU on numberous occasions as to where this bal is from w/ no succcess. She feels that CBU has lost their interest in satisfying their customers.

Case Date:

9/29/1995

Mad Mushroom Pizza has distributed fliers and made a mess all over the parking lot.

Case Date:

10/4/2001

Mr. Shaw has multiple complaints regarding Insight charging a per outlet connection fee for pre-wired units (cable ready) for Hoosier Court Condo, Hoosier Heights, and Hoosier Court at Henderson Street. Mr. Shaw stated that there is no need for techs to be inside the units because work can be done from the outside. Mr. Shaw further stated that he feels that Insight in general is unresponsive and unhelpful in regards to customer complaints.

Case Date:

4/12/2011

resident said we had missed her she had yard waste out on proper day. I tried to call her back, but she had no voice mail.

Case Date:

10/23/2012

Must be out by 5am, picked up as courtesy

Case Date:

9/7/2001

too heavy

Case Date:

5/4/2006

grass has not been mowed this year according to complainant.

Case Date:

8/22/2008

exceeds 35 gal

Case Date:

8/22/2008

Recyclable items not properly sorted. Must be sorted for pick-up 945 las

Case Date:

5/23/2008

no stickers