Case Date:

9/8/2022

Greetings. In my experience, as well as observations, it does not appear that there is much, if any, enforcement of the Hands-Free Driving state law that went into effect in 2019 in the City of Bloomington. There also doesn't seem to be much accountability to that law as in my experience, the person who rear-ended me told the BPD officer she hit me because she was looking at her phone, but following too close was on the citation and not distracted driving. Why is that? I was told that he didn't want to put more than one reason down. Well, why not distracted driving as that is what she admitted to? Also, there doesn't seem to be any sort of a public safety education campaign in any way... I could imagine that the social media accounts would be a great place for a weekly, bi-weekly, or even monthly Public Safety Announcement (PSA) for some friendly reinforcement, reminders, remedial lessons, etc. about the laws that provide structure around driving a couple ton heavy potentially lethal machine around these safe and civil streets. I think Bloomington motorists need a few reminders on some general laws about operating a motor vehicle, especially the hands-free driving state law. Can someone please speak a bit to this concern of mine? Much obliged for your time.

Case Date:

9/7/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov> Sent: Wednesday, April 6, 2022 5:01:13 PM To: Mihaela Lee <mihaelalee@hotmail.com> Subject: Re: [stormwater] 410 E Vernon Ave Mihaela, Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able. Thank you, Katherine On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote: Hello, I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do. Thank you, Mihaela

Case Date:

9/7/2022

there are roots blocking the end of the waste water pipe from our house and that of our neighbor. Our pipe was backed up on Saturday and roto rooter came to look at the problem. They did what they could but this issue is on the city pipe. We would be grateful if someone could come and remove the roots asap as there is a real risk of the pipe becoiming blocked 9and the waste water flooding into the house and garage again) very soon. This issue has been reported perviously (with no response) and is now becoming a serious issue. Thank you for your help.

Case Date:

9/7/2022

There is very loud music coming from cars using the Exxon gas station at the corner of N Summit and W 11th st. Every night, cars park there and play very loud music for 10-15 minutes at a time. This happens almost every night, sometimes several times per night. It happens at midnight, or at 1, 2 or 3 am. The music can be heard from our bedroom and our house walls vibrate. This has become very uncomfortable as it wakes us up every time it happens. This is a noise violation since we can hear it from our home. Is there anything that can be done to stop this?

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

9/2/2022

No public transit to where I work. One of the three top employers in Bloomington, and no public transit available.

Case Date:

8/27/2022

I'm disappointed to find out that the 11 bus is an express route that stops only at the Atlas apartments and on the IU campus. The bus drives right by several stops for the 2 bus on West 17th, and these could be convenient stops for students and university workers that live in the homes and apartment complexes in that area/near Maple Heights. While it wouldn't entirely solve the issue that this area is dangerous for pedestrians (currently few pedestrian crossings near Kinser Pike, W 17th, and N Madison; parts of W 15th with no sidewalks etc.), adding a few 11 route stops nearby could decrease walk times and distance in these areas for those currently walking to bus stops for the 6 route. Please consider adding a couple of stops on the 11 route to serve W 17th street!

Case Date:

8/24/2022

I moved to my property about a year ago. I have been finding exposed underground cables in my backyard and I am worried that mowers might damage the cables.

Case Date:

8/13/2022

I submitted report yesterday (uReport Case #181008). This morning the area has only a couple of shirts. Someone must have removed the suitcase and bags and left just the shirts.

Case Date:

8/12/2022

Items left in alley — there is a suitcase and some trash bags that appear to be someone’s possessions in the alley that runs East-West between E 15th and E 16 th Street (N Walnut and Washington are the cross streets.