Case Date:

9/6/2026

Good evening. There has been a notable increase in the use of electric bikes at Olcott Park since this summer. Young people (including some children) are riding their electric bikes on the park pathways, grass, and streets. They are scaring pedestrians and their pets. They are going at high speeds (20 mph plus), doing wheelies, and driving while looking at their cell phones. It would be helpful to increase patrols and/or provide guidance to residents explaining how and where these bikes can be used. Given children are involved, safety is a primary concern. Thank you for addressing this.

Case Date:

9/3/2026

On the Winslow Nature Trail I witnessed a squirrel being attacked by someone's dog and left injured. I did not know how to help the squirrel and was unfortunately unable to do so. Is it possible Animal Control or a rehabber could be contacted. It was badly injured and probably won't survive. It was on the trail at the bottom right hill if you go right when entering the trail from the sign post. It was in the wooded area to the right side of the trail just before it loops left to continue around. Houses can be seen through the trees in that area. I don't know how long it will survive in the heat but hope someone with training could look to see if it is still alive or could be rescued. Thank you

Case Date:

9/7/2026

Will the bike rack by the splash pad be returned or was it moved somewhere else? It is nice to have the bike rack near the restrooms.

Case Date:

8/27/2026

Big pothole in road in front of our driveway. It damages our car every time we go in and out.

Case Date:

9/9/2026

Monroe County YMCA, really brown water in the locker room toilets, really brown water in our pool surge tank that keeps the pools filled. Really browm water in the sink faucets.

Case Date:

9/2/2026

Deteriorating pavement on the street in front of our drive and mailbox. This offset deterioration is not only an issue when entering or exiting the drive but also a safety issue as we use the mailbox......we are in our late 80's - early 90's and this offset is difficult to manage. We hoped the crew would have addressed this deterioration in there paving and patch work a few weeks ago, but they overlooked our issue. Can you please send out a patch crew to address this problem. Thank You.

Case Date:

8/31/2026

There is a deep hole (18inches deep?) very close to the curb. While it won't affect cars, it is potentially dangerous for pedestrians - we do have elderly and small children in the neighborhood.

Case Date:

9/1/2026

Fairly deep pothole in line with normal traffic flow. Pothole is on right side of Mark St, approaching Nancy St.

Case Date:

8/27/2026

Potholes at bottom of hill and up near Greenbrier and Georgetown rd. The whole road needs to be repaved.

Case Date:

9/4/2026

yard overgrown, needs mowing