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City of Bloomington, Indiana

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open #184130

Water Utility Billing Problems

3220 E John Hinkle PL

Case Date:
6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

closed #184117

City Performance

220 N Morton ST

Case Date:
6/7/2023

Hey its Zach with the Bloomington garages and our office in Morton street garage the light fixture is not correctly working and the lights just flicker now and never stay on.

closed #184113

Line of Sight

100 W 2nd St, Bloomington, IN 47403, USA

Case Date:
6/7/2023

They’ve been told Not to camp. 20/30 tarp by 2 trees, looks like it's an apartment with all their tarps. Witnesses defecate, Shoot up (drugs) Just wants his city back. Mayor’s office and Prosecutor to leave them alone. If I get caught with a syringe Very upset. Tired of seeing them. Embarrassing. It’s frustrating Once a week I will start calling. I will not suggest anyone come to our city. They’re not homeless. Drug addicts. They dance in the middle of the street. Does want something else to happen. Use property and let it go. The needle exchange climb rate started climbing.

closed #184110

Potholes, Other Street Repair

Case Date:
6/6/2023

Issue is at the W. 17th Circle K gas station. There is a little too much damage in the back side alley of the gas station Circle K would you please help us out when it will get resolved the neighbors are making complain from back office.

closed #183914

City Performance

Case Date:
5/19/2023

Hello, our dog was attacked on Blair St. recently and the animal control officer said they would give us the other dog owners contact info so we can check with them about helping with vet bills. We have contacted the animal control office several times and left messages and no one is getting back to us whatsoever. Can someone please get back to us?

closed #183820

Excessive Growth

306 E 11th ST

Case Date:
5/15/2023

What does it mean when a HAND report says "Will monitor"? Specifically, how long does the office wait until an actual fine is assessed? For example, see case #183713. Parker will not keep the lawns cut unless someone pesters them about it.

closed #183669

Website & Web Services Feedback

Case Date:
5/4/2023

City website (arcgis) showing voter precincts and their corresponding districts is in need of updating to the post-redistricting version. https://bloomington.in.gov/arcgis/apps/webappviewer/index.html?id=eff5d0cce43c4f1ab7752d4d315ba3e2

closed #183572

Other

Case Date:
4/25/2023

I have a large and growing homeless encampment behind my home at 2431 S. Bryan Street as documented in the photo above. In the fall of 2022, this property (located to the west of the B-Line trail, between the B-Line and S. Bryan Street/S. Camden Drive) became the site for a homeless encampment. Initially, it was a couple of tents and tarps. However, gradually it has gotten much larger, including several more tents and many old tires, several shopping charts, and numerous pallets. Surrounding the camp on all sides is a large and growing volume of scattered garbage and debris. Earlier this month, camp inhabitants started parking a car on the property on a makeshift driveway off S. Camden Drive. The campers are also collecting and storing firewood in shopping carts. Several times a week, there are fires in the woods. I live at 2431 S. Bryan. The encampment was initially 125-150 feet from my home. However, over the last few days, a tent has appeared approximately 25 feet from the property line. Next week, my 26-year-old daughter will be staying alone in my house. With the growth of the homeless encampment, I am very concerned about her safety. Last fall, when she was also here alone, a man who appeared to be homeless tried to force his way into the house. In my view, a growing encampment that is moving very close to my house is an unacceptable safety concern. Obviously, this is a zoning violation. But it is creating conditions that increase the likelihood of crime, as the people living in the homeless encampment lack the basics of shelter, plumbing, and food security. Within the last week, two ”Private Property, Keep Out” signs have been posted along the B-Line trail in areas immediately adjacent to the encampments. It is unclear, however, who put these signs up, as the inhabitants may be trying to limit the size of their camp. The encampment is on Parcel # 53-08-09-300-045.000-009 in Bloomington. According to public records, the owner of the property is Cmdr 2 LLC. The address for the homeless encampment is listed as “S Walnut St, Bloomington, 47401.” It appears to have been part of a larger land parcel that was divided by B-Line trail. The address for Cmdr 2 LLC is listed as 3115 S Highway 37 Bloomington, In 47401. But per the Secretary of State's office, the address is 3535 Spring Branch Road, Bloomington, IN, 47401, USA. The registered agent is Michele Jones, 9389 Rockwood Court, Noblesville, IN, 46060. This can be resolved either by the City of Bloomington enforcing its zoning laws or by the owners of the parcel filing a complaint of criminal trespass. I am hoping this communication will spur action by the City, the parcel owners, or both. Bill Henderson, 812-361-3726. wihender@gmail.com

closed #183450

Parking Garages

Case Date:
4/14/2023

Somebody hit my car in the Morton St garage. That parking garage is loaded with newer security cameras, one pointing at the perfect angle for the incident. I need to know who hit my car and possibly get the footage, but theres never anyone in the garage office. There are also no phone numbers that I can find.

closed #183312

Traffic Signals

1016 N Indiana Ave, Bloomington, IN 47408, USA

Case Date:
4/2/2023

There is a metal post with a sign on the train tracks right at the intersection of Indiana Ave and 13th St that looks very frail. In the past wind advisory situations we have had in the city, anytime the wind hit the post, that post sounded as if the wind could dislodged it violently from the base and the sign at the top could fly off into near-by buildings, it even sounded horribly loud as the sign does not seem to be securely attached to the post. When that happened I called 9-1-1 to let them know and asked them to contact whoever is in charge of the tracks for them to look into that by securing that post. However, nothing happened. Tonight, with the tornado watch and the very strong winds we are having, it's the same situation with the post. Because of that, I called the Indiana Railroad Company's emergency number and they said they would email someone but that that would take some time and they were not sure they would get to it that night since they were also in tornado watch.