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City of Bloomington, Indiana – John Hamilton, Mayor

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Search Results: (18)

closed #33763

Water Utility Billing Problems

1115 N College AVE

Case Date:
11/12/2004

Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.

closed #38255

Water Utility Billing Problems

3508 E Morningside DR

Case Date:
1/16/2004

Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.

closed #39815

Water Utility Billing Problems

1305 W 6th ST

Case Date:
8/25/2003

Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.

closed #40259

Water Utility Billing Problems

4154 E Hector DR

Case Date:
7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.

closed #41240

Water Utility Billing Problems

400 1/2 W 11th ST

Case Date:
4/14/2003

Mr. Wright feels that a large bill he received was fault of his water meter. Meter was checked & found to be working properly. Mr. Wright wants to take this matter to USB for review.

closed #41490

Water Utility Billing Problems

301 E 7th ST

Case Date:
3/7/2003

Mr. Loncaric wrote as representative of Lincoln Place Homeowners Assoc. A leak developed in assn's pump unit with little or no water usage on assn. meter since mid October 2002. Mr. Loncaric is requesting a credit of difference of $169.57 for water which was absorbed into ground and did not enter sewage system.

closed #43067

Water Utility Billing Problems

104 N Hampton CT

Case Date:
9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

closed #45273

Water Utility Billing Problems

3514 E Morningside DR

Case Date:
5/13/2002

Mr. Morgan talked to Paula Dodds re. his water bill. He had water disconnected and then reconnected in 1/02. He was just billed the $18 in May and wants to complain about that. He also wants to complain about the stormwater charge.

closed #101715

Water Utility Billing Problems

625 N Walnut ST

Case Date:
2/10/2004

Barb Ooley, Ofc. Coord. for L. A. Merry & Assoc., requested an adjustment on their acct. #67228, because sprinkler for L. A. Merry & Assoc. had faulty programming. Large amount of water was consumed but did not go through sewer.

closed #161562

Water Utility Billing Problems

512 E 15th ST

Case Date:
10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.