Case Date:

12/18/2019

my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr

Case Date:

12/18/2019

Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.

Case Date:

12/9/2019

My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.

Case Date:

12/7/2019

My water bill seems abnormally high (2-3 times higher than any bill I've received the last few years). I saw the article in the Herald Times concerning residences on the south side who were billed incorrectly, which appears to be my case. I'm not sure if this is the proper place to report this, but would appreciate any information you can give me. Thanks! Wayne Huck 4014 S Crane Ct

Case Date:

12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

Case Date:

11/29/2019

Hello City of Bloomington, I'm inquiring as to a sudden increase in water usage for this service address 2476 S Walnut St, account #15464-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the prior reading or meter integrity. Please respond to my email with any questions and findings. Thank you very much,

Case Date:

11/19/2019

Our CBU water bill was incorrect for the month of November.

Case Date:

11/17/2019

My water bill was 37.71 last month and has increased to 96.47 this month. My account # 49928-002

Case Date:

11/14/2019

I just got a bill for well over one thousand dollars., It is just not possible that I used that much water. How do I challenge this bill?

Case Date:

11/4/2019

I wish that on the online billing for water/sewer bills you could set it up to allow you in advance to pick the date to pay your bill like other companies do like Vectren and Duke. At this time if you want to pay your bill on the due date you have to wait til the due date to pay it. Very inconvenient. I like going on line and set up manually when to pay my bills but can't do this with Bloomington utilities.