Case Date:

7/5/2025

Yellow water

Case Date:

7/5/2025

When I filled our bathtub tonight I noticed the water coming out of out faucet is light green and there is plant matter floating in it. If you zoom in on the attached photo you can see the little plant. This has not happened since we have lived in this house the past 3 years.

Case Date:

7/5/2025

Water from the tap is very cloudy and dirty. It leaves a ring in my bath tub.

Case Date:

7/5/2025

Water quality has gotten extremely bad the last week. We (Starbucks store #02387) monitor our water filtration system regularly and normally need to change the filter every 3-4 months (filters are rated to last up to 6 months but they ask us to change them once they become "latte colored"). Saturday 6/28, we found that our water filter was nearly completely black despite being only 1 month old. We changed the filter on Sunday 6/29 and within 24 hours it had already turned "latte colored" (tan). By Tuesday 7/1, it had already turned a dark brown and we had our water filtration system contractor Icee come out and check over the system, run a refresh, and change all changeable parts. Today, Saturday 7/5, the filter is back to being a dark brown color. We are concerned about what is in the water coming through our system and for those around us consuming tap water.

Case Date:

7/5/2025

Water quality has gotten extremely bad the last week. We (Starbucks store) monitor our water filtration system regularly and normally need to change the filter every 3-4 months (filters are rated to last up to 6 months but they ask us to change them once they become "latte colored"). Saturday 6/28, we found that our water filter was nearly completely black despite being only 1 month old. We changed the filter on Sunday 6/29 and within 24 hours it had already turned "latte colored" (tan). By Tuesday 7/1, it had already turned a dark brown and we had our water filtration system contractor Icee come out and check over the system, run a refresh, and change all changeable parts. Today, Saturday 7/5, the filter is back to being a dark brown color. We are concerned about what is in the water coming through our system and for those around us consuming tap water.

Case Date:

7/5/2025

Water is off at the house. My payments are up to date.

Case Date:

7/5/2025

Water is off at the house. My payments are up to date.

Case Date:

7/3/2025

Few water meters are protruding on the side walk near 'Bent tree' entrance area. My relatives visiting from Maryland went running in the morning and told us to report.

Case Date:

7/2/2025

The top of the sewer drains are covered with grass clippings from mowing and gravel. The drains starting from 1010 w Cottage Grove down the road on both sides of the street are covered and when the rain is heavy it causes the water to run in the middle of the street.

Case Date:

7/1/2025

There is water running down the side of the road along the street. It appears to be a leak next to the street as the grass in the area is very soggy looking.