Sewer Problems (Sanitary Sewers)
1018 S Ballantine RD
- Case Date:
- 8/11/2023
In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.
Sidewalk & Curb Complaints
1201 E Benson CT
- Case Date:
- 6/5/2013
I have called several times over the last 3 years to report a dangerous curb on our street corner. Last summer a young child was injured when they hit the broken curb and fell. Please take care of this soon. The standing water each winter makes it more and more of a hazard as the cement freezes and thaws constantly there. Perhaps you could eliminate the standing water and prevent another deteriorated curb situation in the future. Your quick response would very much be appreciated.
Thank you.
Water Utility Problems
1207 W Wren CIR
- Case Date:
- 6/18/2024
Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.
Sewer Problems (Storm Sewers)
1220 E Allendale DR
- Case Date:
- 7/13/2023
Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.
Water Quality
1320 E Elliston DR
- Case Date:
- 12/16/2019
our water has been very cloudy for over a week now
Sewer Problems (Sanitary Sewers)
1503 E Dunstan DR
- Case Date:
- 6/8/2024
The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.
Potholes, Other Street Repair
1503 S Dorchester DR
- Case Date:
- 8/8/2022
8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?
Water Quality
1512 S Clifton AVE
- Case Date:
- 11/5/2018
In December 2017 our water supply line to the house from the street was replaced. About two weeks ago, we started noticing black material coming out of the tap that supplies our bathtub. Then our kitchen sink water pressure started to decline; I opened up the faucet nozzle and found similar particles. The problem with the tub water has persisted now for some weeks and I'm concerned for our health.
Blocked Street
1701 1/2 S Walnut ST
- Case Date:
- 6/27/2024
1701 s walnut. Tree on the street fell into the street. Tree was pushed into sidewalk. Pushed tree into house. Minimal damage to siding but branches caught under / on rubber roof and lifted it up causing leak. Was also pushed over water meter cover may have moved the pit That tree and brush has been hauled away.
Utilities Construction
1709 E Circle DR
- Case Date:
- 4/27/2023
Water near hydrant all the time. Either slow leak or natural spring?