Drainage or Runoff
3815 S Laura WAY
- Case Date:
- 7/9/2025
Storm water drainage from the road runs out here and is constantly eroding the dirt on my property. The drain route needs to be deeper or angled more and more rocks need to be added so water doesn’t accumulate and drains well without eroding the dirt along the route.
Trash
3805 S Woods Edge BND
- Case Date:
- 12/30/2024
The lid on my trash bin is slightly bent. I can get it to close, but after the trash is picked up, it won't close completely. If it is raining, the bin fills with water. Can someone fix this? Thank you!
Sidewalk & Curb Complaints
3699 S Sowder SQ
- Case Date:
- 10/21/2024
Workers grinding the sidewalk are generating significant clouds of silica dust. Silica-generating grinding operations are supposed to be controlled by water or vacuum. The vacuum systems they are using are clearly ineffective. This is clear if you watch them work, it's also clear if you examine a recently ground section of sidewalk. Significant concrete dust remains on the sidewalk surface because the vacuum isn't picking it up. The city is substituting a respiratory hazard for a trip hazard. I don't want to get these guys in trouble, but would appreciate if the city would ensure they're using water or effective vacuum controls.
Water Utility Problems
3537 S Tudor LN
- Case Date:
- 10/7/2018
Water leakage running down sidewalk into sewer on the Allendale sidewalk into the corner drainage grate on Tudor.
Potholes, Other Street Repair
3526 S Dunstan DR
- Case Date:
- 8/24/2018
Possible water main break. large amount of water running in street drain.
Sewer Problems (Storm Sewers)
3519 S Tudor LN
- Case Date:
- 1/25/2017
We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17)
The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week.
Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!
Sewer Problems (Storm Sewers)
3509 S Dunstan DR
- Case Date:
- 11/4/2024
The manhole in our street segment at 3509 E. Dunstan Drive gets clogged again because of tree leaves, which caused the water from the city sewage to go back to our home. This issue happens every year, and I'd like to report it to the City now so the City can come over and check.
Sewer Problems (Sanitary Sewers)
3504 S Allendale DR
- Case Date:
- 11/27/2024
The toilet in our half bathroom gurgled, churned, and spewed water for a solid 20 seconds, to where the water came up and out of the toilet and there was a strong smell of sewage. We have had root issues in the past but we saw a turck in the neighborhood and maybe it is a mainline pipe issue? In any case, we'd prefer someone knows that this impacted our house.
Potholes, Other Street Repair
3305 S Allendale DR
- Case Date:
- 4/12/2025
Potholes/pavement disintegrating on Browning Lane at both the corners of Allendale and Browning Place. At Allendale it is remaining damage from the fiber optic digging where they had to go into the street and it and is filled with mud and water most of the time. Right now it is dry(ish!). Browning Place has been a longer term erosion. Thank you!!!
Potholes, Other Street Repair
1533 E Elliston DR
- Case Date:
- 9/12/2024
There is a very large pot hole in front of my house. I reported this a couple months ago. This is on a big hill and kids ride their bikes down the hill fast. It is only a matter of time before one hits the pot hole and hurts themselves. Please note that this has been repaired before. Water is washing out the repairs, so something more permanent needs to be done in the long run. In the short run, it would improve safety if the hole was at least filled.