Case Date:

9/3/2022

Our water stinks and tastes terrible.

Case Date:

1/13/2022

Contractors for AT&T performing fiber installation severed the water main to my residence this afternoon and preformed a repair. Could the city test my water and assess the cost of excess water usage from today?

Case Date:

6/22/2019

The street drain and field drain on Preston Ct does not appear to be able to properly handle large amounts of rain fall. It is common for both to become overwhelmed, especially the field drain in the back of 3807 Preston Ct. these drains need to be cleaned and inspected for proper sizing. Water flow out of field drain appears o be insufficient.

Case Date:

12/30/2024

The lid on my trash bin is slightly bent. I can get it to close, but after the trash is picked up, it won't close completely. If it is raining, the bin fills with water. Can someone fix this? Thank you!

Case Date:

10/21/2024

Workers grinding the sidewalk are generating significant clouds of silica dust. Silica-generating grinding operations are supposed to be controlled by water or vacuum. The vacuum systems they are using are clearly ineffective. This is clear if you watch them work, it's also clear if you examine a recently ground section of sidewalk. Significant concrete dust remains on the sidewalk surface because the vacuum isn't picking it up. The city is substituting a respiratory hazard for a trip hazard. I don't want to get these guys in trouble, but would appreciate if the city would ensure they're using water or effective vacuum controls.

Case Date:

12/22/2020

Loss of water pressure at house. Checked meter, the number is not increasing. So there is no leak after the metet.

Case Date:

12/22/2020

We have no water. Is construction going on and do you have an estimate of when it will be back on? Thank you for your help.

Case Date:

7/11/2014

Water is pooling at the end of the culdesac and hole next to storm drain needs to be patched.

Case Date:

6/17/2019

3635 S. Bainbridge Dr. All three storm inlets during flash flooding events aren't able to keep up with the water demand which then sends water down our driveway. About 3 years ago a third drain was installed to help mitigate the issue but hasn't worked the way it was intended. We left for the weekend for a funeral this past weekend and the drains became clogged which then sent water down our driveway and flooded the basement for the second time this year. First time happened in November due to leaves and the leave pickup program overwhelming our storm inlets. We had a swell put in to mitigate the driveway water and it has worked well. However, when the storm drains clog, the swell is overwhelmed. Please help.

Case Date:

6/2/2021

My water pressure is very low. It has been for a few months, but it's much worse now.