Case Date:

8/9/2013

Heavy rain water is not going into the storm drain properly

Case Date:

8/9/2013

Water standing and running down the street in front of his residence

Case Date:

8/26/2013

CBU engineering was contacted by Dagnija Berzins who resides at 1509 South Huntington on 7.26.13 regarding damage to her hot water heater as the result of a “flash flood” on 7.23.13. Ms. Berzins said water over-topped the storm ditch and entered her house, damaging her hot water heater in the process. Ms. Berzins quoted $800 as the estimated figure to replace the hot water heater. Ms. Berzins claims the piping designed and installed by the City is too small and therefore, the City is at fault. Legal spoke with Ms. Berzins’ son and instructed him to file a tort claim. CBU indicated to Ms. Berzins we would send someone to look at the pipes and ditch in question.

Case Date:

8/28/2013

Received voice message from James Eller, owner and resident of 6000 S. Handy Rd. Mr. Eller alleges that settlement occurred to his yard as a result of CBU's water transmission main project.

Case Date:

9/4/2013

Resident (Shawn Waylen?) at 7046 S. Shields Ridge Rd. reports that repairs are needed to yard and driveway. The new 36" water transmission pipeline was installed in this area.

Case Date:

9/9/2013

Gaven Kelly called about low water pressure, thinks it is due to filter put in meter pit.

Case Date:

9/9/2013

Jason called about water cominjg up, possible main break.

Case Date:

9/16/2013

Water is dirty and has a bad taste

Case Date:

9/20/2013

Recv'd request to check out the existing water service at 910 N Madison St. Property owner, Chris Sims, explained that the road was raised awhile back and now the meter sets much lower than the current street elevation. He plans to build a new 2-bdrm home soon on this lot and wants the meter raised to meet the elevation of the new home & the street. He requests that CBU evaluate his request and call him back at 812-327-6290 to advise him whether work needs to be completed before he begins to bring in additional fill for the lot. I also mentioned to him that he will need to complete updated new service forms to ensure that the existing service will be sufficient for the new home. While CBU is on-site, please verify the status of the existing service...will it need to be updated/changed out, or is it adequate for the new home going in?

Case Date:

9/20/2013

Customer has a drainage problem Rain water running down the alley and going under his garage door.