Case Date:

2/10/1999

Ms. Sheldon called to complain about water problem in her basement. 3 weeks. ago (approx. 1/23/99) CBU was called because of water backup in their basement. Tom Staley came out after the water receded. She was very upset because Tom Staley was very rude and even got up in her face and talked very loudly. A plumber was called. He found that there was a backup in the sewer line and called the City. Now they have 12" of raw sewage in their basement and cannot live at home.

Case Date:

1/31/1998

WANTS WATER TURNED ON AFTER HOURS, OFFICE IS CLOSED

Case Date:

9/6/1997

WATER LEAK

Case Date:

8/25/1997

WATER COMING UP AROUND FIRE HYDRANT.

Case Date:

6/16/1997

THERE ARE DEEP DITCHES ON EITHER SIDE OF MORNINGSIDE. WHEN IT RAINS, ESPECIALLY A HEAVY RAIN, THESE DITCHES FILL UP. THE WATER TENDS TO POOL AT THE INTERSECTION WITH LEXINGTON. THE WATER SETS AND BECOMES STAGNANT AND ATTRACTS MOSQUITOES

Case Date:

6/4/1997

Complaint was relayed by David Hamilton. Problem with drainage ditch and drain going under Concord. Apparently it is not handling the water the way that it should and is eroding Mr. Burton's yard.

Case Date:

11/25/1996

Mr. Plecher complained that his water has a very bad taste/smell. Utilities chemist at Dillman explained city ran out of carbon to treat water & algea taste comes through. This seems to happen 3 or 4 times a year. couldn't city purchase more carbon more often so this won't happen again?

Case Date:

1/16/2004

Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.

Case Date:

5/13/2002

Mr. Morgan talked to Paula Dodds re. his water bill. He had water disconnected and then reconnected in 1/02. He was just billed the $18 in May and wants to complain about that. He also wants to complain about the stormwater charge.

Case Date:

1/29/2002

WATER SHUT OFF