- Case Date:
- 7/13/2020
Sewage keeps backing up in our bathtub - smells terrible, toilet doesnt flush when this happens and cant be used. Standing water on the floor/carpet. These issues keep happening and the apartment complex says that they fix it and then it happens again. This time maintenance said it is an airconditioning unit. I can explain more if you can call me. Thank you!
Potholes, Other Street Repair
517 E Kirkwood AVE
- Case Date:
- 6/20/2021
the street storm drain behind the Von Lee building was clogged on Friday night and Saturday morning 6-18 to 6-19-21. This caused water to not flow into the drain and considerable damage to cars and property in the surrounding area. On Saturday morning at around 7:30am I was able to unclog the drain. At the time water was up to just below my knee which is about 20 inches. A car was abandon by the drain and later towed by a local towing company. My property which is 507 east Kirkwood Ave. sustained damage as well as the IU business lobby just east of the drain in the von lee building. This drain should be change to a more clog proof type. This has happened in the past and will in the future
Potholes, Other Street Repair
401 N Dunn ST
- Case Date:
- 3/14/2024
Near the alley way at 401 N Dunn water does not drain properly and builds up with gravel and dirt making it difficult for handicap travel. 8th Street has been paved over so many times that drainage is impaired. There is quite a bit of debris there now and this holds a lot of water during a rain event. Finally the alley has been patched a little but it is in pretty bad shape and needs redone. Thank you; Dave Kamen
- Case Date:
- 5/1/2024
Note: prior complaint was filed under a different address by the system ("402"). The case number for that was #186916 (https://bloomington.in.gov/crm/tickets/view?ticket_id=186916) The response then that the hole is for rain water is nonsensical. If people kept the lids closed, what little rain we get would not enter the dumpster. Also, no other dumpsters in the neighborhood have such holes and an associated rat problem.
Utilities Construction
711 E Cottage Grove AVE
- Case Date:
- 12/6/2023
SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.
Water Quality
416 E Cottage Grove AVE
- Case Date:
- 8/13/2020
Lack of hot water
Water Quality
309 N Indiana AVE
- Case Date:
- 8/30/2022
The water in this building has a very strong sewage smell. I understand hard water and mineral smell and taste but the smell of this water is concerning.
Water Quality
524 N College AVE
- Case Date:
- 4/19/2024
Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Problems
221 E 6th ST
- Case Date:
- 2/22/2021
No water