Case Date:

2/8/2023

Water usage has tripled since we moved in. Increase was drastic in the last month. Water usage habits have not changed. Concerned about meter issue or leak.

Case Date:

11/17/2022

Water shut off cover a wreck. Needs adjustment

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

9/22/2022

Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley

Case Date:

9/15/2022

Water outage. There is no water pressure at all.

Case Date:

9/9/2022

water is off for a second morning in a row

Case Date:

9/8/2022

No working water

Case Date:

4/21/2022

I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate? Thanks Rich

Case Date:

3/10/2022

No water at all in entire house as of this morning. My bill is paid