Sidewalk & Curb Complaints
501 N Morton ST
- Case Date:
- 2/7/2019
When will curbs be updated in Park Ridge East? Inadequate in many areas and allows water to overflow along sides, corners, and otherwise not drain properly. Please even if few years out have a plan for this. Thank you! Wanted to make sure it was on the radar, even if long distance.
Other
400-498 E 7th St, Bloomington, Indiana, 47405
- Case Date:
- 2/7/2019
I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather.
It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day.
This is where the city came to the rescue.
I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter.
They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed.
When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem.
I was very impressed with the entire process - a total Rock Star performance from everyone on the city team.
Craig Medlyn
Bloomington
Sewer Problems (Storm Sewers)
1107 S Washington ST
- Case Date:
- 2/7/2019
After the heavy rain on 2/7/19 a pipe in the alley behind 1107 S Washington St continued to push water up even after the water level in the Davis street ditch went down.
Potholes, Other Street Repair
1002 E Southdowns DR
- Case Date:
- 2/7/2019
Hi, not sure what category this goes into...at the corner of Woodlawn & Southdowns, southeast corner, there's a big culvert on the east side, and this was blocked by leaves. When I walked by this morning the ditch was 4' deep full of water and spilling over the road; on my way back a guy & his dog were trying to clear out some of the leaves. Seems like a simple leaf-rake-shovel will free that up. Kevin Pilgrim cell 812 361 7181
Sewer Problems (Sanitary Sewers)
2638 E Dekist ST
- Case Date:
- 2/8/2019
Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.
Potholes, Other Street Repair
4400-4798 W Gifford Rd, Bloomington, Indiana, 47403
- Case Date:
- 2/8/2019
Gifford road right before endwright several chunks of the road are missing. I'm assuming from flood water
Water Utility Problems
300-698 E Rhorer Rd, Bloomington, Indiana, 47401
- Case Date:
- 2/8/2019
There is a large amount of water running down Rhorer rd east of Wslnut st pk.
Drainage or Runoff
1676 S Olive ST
- Case Date:
- 2/8/2019
There is no drainage system on Olive street just south of Hillside. Additionally, Ridgemont Ct runoff gathers here as well. Cars try to drive through wich causes waves to sending more water into the effected houses. 18" in the street. Years of neighbors and past residents call for help have garnered no response from the city.
Water Utility Problems
1301-1449 E Fairwood Dr, Bloomington, Indiana, 47408
- Case Date:
- 2/8/2019
No service and then dirty water
Blocked Sidewalk
501 N Morton ST
- Case Date:
- 2/11/2019
water leakage