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City of Bloomington, Indiana

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closed #170300

Water Utility Problems

1917 E Arden DR

Case Date:
9/11/2019

While mowing my lawn this week I noticed that someone had come and cut a hole into the cover of our water meter. Is this something the city did? If so, can I have an explanation as to why it was done? My address is 1917 E Arden Drive and my account number is 7011-001. Thank you.

closed #170331

Water Utility Problems

2250 E Cape Cod DR

Case Date:
9/12/2019

City utility worker informed me that water usage has increased from 1000 gal/mo to 12,000 gal this month. I am concerned there is a leak somewhere. There was a line break nearby at 2252-2260 E Cape Cod Dr, 47401. Meter pit inspected 9/17/19. Valves on at meter. Meter not moving. No sign of leak at time of inspection.

closed #170363

Water Utility Problems

430 E Dodds ST

Case Date:
9/15/2019

We have no water in our home.

closed #170364

Water Utility Problems

836 S Henderson ST

Case Date:
9/15/2019

The water isn't working at 836 s Henderson st.

closed #170385

Water Utility Problems

4800 S Old State Road 37

Case Date:
9/17/2019

There is no water at our home at this time. 4720 So Old St Rd 37

closed #170386

Water Utility Problems

4712 S College DR

Case Date:
9/17/2019

No water

closed #170585

Water Utility Problems

5495 S Old State Road 37

Case Date:
10/1/2019

The water pressure is really low.

closed #170703

Water Utility Problems

504 E Dixie ST

Case Date:
10/14/2019

I live at 505 E Dixie St and we are without water this morning. Any idea when water service will be restored?

closed #170756

Water Utility Problems

3907 S Bushmill DR

Case Date:
10/18/2019

After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115

closed #170884

Water Utility Problems

818 W Estate DR

Case Date:
11/4/2019

Water was coming up around the new cover installed (City water line) near our front yard- not sure if there is a leak but the neighbor came over to tell us about it last evening when she was walking her dog. 818 Estate Drive in Clear Creek Estates