Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
221 E Varsity LN
- Case Date:
- 1/10/2023
2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.
Water Utility Billing Problems
1307 N Maple ST
- Case Date:
- 2/15/2023
Hi, My water connection was cut off because I lost my card and couldn't make payment. I'm charged some$90 fee for this. I've been and to pay my bill today. I'm already going through depression. I'm an international student at IU.I request the department to please waive this fee. I'll make sure it never happens again.
Water Utility Billing Problems
211 S Roosevelt ST
- Case Date:
- 1/17/2023
There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.
Water Utility Billing Problems
214 E 15th ST
- Case Date:
- 11/14/2023
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
Water Utility Billing Problems
607 N Grandview DR
- Case Date:
- 12/6/2023
I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.
Water Quality
305 E 9th ST
- Case Date:
- 10/15/2018
Water quality change after city changed water system recently; both my roommate and I have been having problems with our skin. We are over by Lincoln and 10th street
Water Quality
510 N Lincoln ST
- Case Date:
- 10/15/2018
Hi,
My roommate and I have been experiencing skin problems (i.e. dryness, flaking and a lot of sudden acne when we both have never had acne) for the past couple weeks and we have ruled out any other changes we have made. We were notified by our landlord that the city of Bloomington was making changes in the water system, and when we went home out of state for a week, the skin problems resolved.
Thank you for your time!
Water Quality
4393 N Old State Road 37
- Case Date:
- 1/21/2020
The water is coming out of our tap milky white. It smells like wet gravel and dirt. It has been this way since 1/17
Water Quality
320 W 8th ST
- Case Date:
- 3/6/2020
My water was brown when I came home from work yesterday afternoon. Was a water main flushed in the area? I live in Fritz Terrace.