Case Date:

8/27/2022

Water is currently running on the toilet always draining the overflow. Also toliet top lid broke when trying to figure out issues

Case Date:

4/3/2018

Stormwater runoff into detention area on E. Brightcrest on east side of S. Smith Road is slow to drain due to vegetation blockage of storm sewer. During heavy rain it results in water flowing over sidewalk and into the street. It also is flooding spruce trees and thus may be detrimental to their health if the condition continues into somewhat warmer weather.

Case Date:

6/20/2022

Last year the City replaced a dead tree in the tree plot with a service berry. However, the service berry is now more than half dead, including the main trunk. Can you replace it with something else? The City did water it all last year so I don't know what happened. Thanks.

Case Date:

9/9/2022

water is off for a second morning in a row

Case Date:

9/8/2022

No working water

Case Date:

8/26/2022

What IS GOING ON? I reported a water valve cover missing over 3 weeks ago on 1800 E Hillside Dr at the corner of 1500 S Dorchester Dr. You have an 8" hole in the road & right at school bus stop.

Case Date:

9/1/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Our hope is to have this issue addressed before the Raining season starts. Thank you !

Case Date:

9/1/2022

There is water seeping out of the ground and onto the pavement on the east side of Oak Street, the alley that runs between 5th & 6th Streets. On the other side of Oak is a fire hydrant. I suspect the pipe is leaking.

Case Date:

9/15/2022

Water outage. There is no water pressure at all.

Case Date:

9/18/2022

I don’t know if this is the right place to report this, but this seems like it might be a problem. The owner has covered the entire yard and the tree plot with gravel. It looks like they’ve done some additional planting lately, but the gravel is eventually going to stop the water from getting to both their new plants and to the street trees. I don’t think this is OK/legal. It looks like a student rental.