City Performance
2704 S. McCartney Lane
- Case Date:
- 5/27/2025
Over the holiday weekend, we had yet another water main break in Hyde Park Village. Happy to report that CBU was quick on the scene fix the problem and mostly cleaned up the mess. I would like to speak with someone regarding the issues as this was our second water main break in two weeks. I am the president of Hyde Park Village homeowners association. Please have someone contact me as soon as possible. Thank you.
Water Utility Problems
Water Tower near 1238 N Loesch Rd. (North of Profile Pkwy & South of Vernal Pike.)
- Case Date:
- 4/16/2025
Water Tower near 1238 N Loesch Rd. (North of Profile Pkwy & South of Vernal Pike).
Possibly for about a month the amber aircraft & night warning lights are inoperable. Could/Would this be checked, Thank You!
Utilities Construction
1000 E 2nd ST
- Case Date:
- 7/30/2024
Fire hydrant is open -- water gushing out.
Utilities Construction
812 S Park AVE
- Case Date:
- 7/5/2024
The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc
- Case Date:
- 9/1/2022
We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood.
There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek.
Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway.
The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem.
We are needing guidance and help since we do not know how to address the erosion and also the public road. Our hope is to have this issue addressed before the Raining season starts. Thank you !
Drainage or Runoff
317 W 14th ST
- Case Date:
- 7/31/2022
There are multiple areas of stormwater runoff and pooling occurring on my property due to the development and ensuing increased runoff produced by the adjacent property at 910 N Madison St.
My observations of increased water on my property come from regrading of the property to be higher than mine, a capped drain, building on the N-S alleyway that used to serve as a way for runoff to flow to the street, and redirection of water onto my properties via gutters, tubing, and installed drainage flows that direct onto my property on the north and northeast side of the 910 N Madison property. This has caused flooding in my basement, yard, and driveway that was not there prior to the redevelopment of this property and the vacation of the alley.
I have more photos of where the stormwater drainage from this property is deliberately directed onto my properties, but am not able to upload them here due to the limit of one photo.
All of lots surrounding this home are now on the market for development at an increased density. My concern is for my current situation and for the increased drainage issues that will come from further densification without mitigation to protect me and my surrounding neighbors.
I would appreciate someone to come out to my property to see the current situation and drains installed by the City that are not functioning to protect my properties at 317 W 14th and 920 N Madison from damage by stormwater runoff.
Sewer Problems (Storm Sewers)
1701 S Buffstone CT
- Case Date:
- 7/26/2022
Hello. I am currently renting a duplex unit at 1701 S Buffstone Ct. Per my landlord, the city is responsible for maintaining the ditches that line E Thornton Dr. There is a lot of debris in the ditches at the moment. When it rains a lot, the ditches fill up with water, and sometimes overflow. Can you please clean up debris from the ditches that line the cul-de-sac? With renting a property, I am not eligible to purchase flood insurance, and so I would greatly appreciate your attention to this matter. Thank you!
Illicit Discharge (Storm Sewers)
1020 S Woodlawn AVE
- Case Date:
- 6/28/2022
On May 4th, 2022 I was taking a walk through the park when I noticed a chemical-type smell lingering near the stream that flows east to west through the middle of the park. When I went to investigate the source of the smell, I was alarmed by an opaque milky white substance contaminating the flowing stream. It also seemed to be the source of the smell. I followed the contamination upstream and traced it to a white PVC pipe that appears to originate from the Bryan Park pool facility. There was also particulate settling in the water where the pipe drains into the stream.
Immediately after that I walked to the pool facility and confirmed with two city workers that the pool does indeed drain directly into the park's stream. They also told me that they were directed to power-wash the pool area and the resulting material was discharging directly into the stream via the PVC drainage pipe. Further, other city workers have confirmed with me that the pool water itself gets drained into the stream annually. I am not sure if this is legal - and if it is legal, it is certainly not environmentally sound. The material that is draining into the stream is very likely environmentally harmful.
- Case Date:
- 5/25/2022
sidewalk on south side of 17th, just in front of trinorth. about 300ft east of the driveway onto 17th. ponded water still at 9:40pm. it stopped raining at 6:30p. much mud between here and the driveway cut. the sidewalk is obviously channelizing water. it is functioning as a culvert. thanks! good luck!
- Case Date:
- 4/14/2022
Last night there was mud and new stones, as well as pretty deep ponding, on W. 17th St. in front of Tri-North Middle School (facing north). Perhaps it’s the first big rain since that project finished? The water, mud, and stones were just pouring down the driveway onto Tri-North.
The construction head of the Tri-North project wasn’t very proactive about erosion control from the beginning of the project last year. And the designers must not have been careful enough when planning for rain.