Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

4/11/2024

Small (~7" diameter) metal access cover (valve down there?) labeled "Water" in the middle of 10th street on the east side of the intersection with Dunn is damaged, completely missing the central portion of the lid and creating a hazard if someone steps in it or a small animal falls in. There is also another one with nearly an identical problem (or completely missing) about 50 feet west at the intersection of 10th and a funny little road named "Prow".

Case Date:

6/27/2022

Brand new owner, I was cutting grass with my riding lawn mower, the lawn mower blades made contact with the sewer/water metal plate damaging the cover. There is a hole on top of the metal plate that needs to be repaired. I put an orange cone to cover the hole. This hole is not big enough for a kid to fall but someone could get hurt and trip.

Case Date:

7/14/2022

Bamboo overgrowth 1115 W 6th Street's SouthEast corner fence line is spilling over to easements of the three adjacent neighbors yards and easements. In addition to the rampant spread of this address's bamboo cluster, there is very serious concern that the utility pipes, water and gas lines, that run along the easements will be damaged or impinged upon. There is a city policy that overgrowth in yard cannot exceed a height of 8". Some of this bamboo overgrowth is over 15 feet! I love plants and I don't want to have bad relations with my neighbors, but bamboo is a terrifyingly overly successful plant species that belongs in a container. After hearing a story about bamboo on WFIU, I was heartened to learn that there might be some support from the city to help with this very insistent bamboo problem.

Case Date:

8/15/2022

Last summer a pipe broke behind my trailer and it was a few days before the city could get it fixed. This ended up making my foundation fall, floors rot, and other water damage issues that are now coming to light. I have had a contractor come in and look. He states that it was due to the flooding the broken pipe caused that the city too so long to fix. I would like someone to contact me regarding this issue. I have more pictures.

Case Date:

9/14/2023

The water department dug this hole in my yard along with another huge hole earlier this summer. The other was filled and reseeded but this never was.

Case Date:

8/29/2023

My neighborhood located between Sherwood Oaks church and Jackson Creek middle school is currently undergoing placement of fiberoptic cables. I strongly prefer to not have this done in my yard. My neighbors seem to feel the same. It's already been done recently with Smithville (last year). They nearly hit a gas line in my neighbor's yard two houses over in our cul de sac. They did hit a water line in the yard across the street from us in the cul de sac. They seem to dig without much regard for our approval and preferences as homeowners. Do we have rights as homeowners to decline placement of these fiberoptic cables? I appreciate any correspondence. Ryan Niehaus 2515 E Caray Ct Bloomington IN

Case Date:

12/1/2022

The company that came out to install new fiber hit my water line yesterday during the day. When I came home from work I noticed all the trucks from City of Bloomington working on it. I talk to them and they said they will need to shut off my water for a few hours while it got fixed, and then to run my tub for about 5 minutes and it should all be fine. I left until this morning and went to run my tub and get my water back to normal. I have water coming out of my taps, but there is no pressure and I have no information about what happened or if it has been fixed. Please get back to me ASAP as I can not bath or wash anything in my house. I would also very much like to know the company that is in charge of digging for this new fiber as they have left a mess all over my neighborhood. Thank you very much, Nick

Case Date:

7/11/2022

2 things: (1) large city tree at SE corner of Sare and Mill Stone Way severely damaged, broken and dangling branches causing hazard for drivers -dangerous, needs immediate attention; (2) damage caused by water main being hit during Smithville contractor work, the same corner is in disarray, lawns torn up, streets are a mess, and city drain affected.

Case Date:

4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.