Case Date:

3/25/2021

We have no water. Would like to know when our service will resume.

Case Date:

4/2/2021

No water service

Case Date:

4/13/2021

This is a 3rd time this has been reported. We turned on the irrigation system for Brighton Pointe Sign today and it would appear there is a trickle on the city side of the meter. This needs to be fixed. At this point it does not seem to be registering as water used for Brighton but it should be fixed so as not to waste water. The leak is before the meter, maybe why the City didn’t locate it before? It isn’t making the meter run, but wasting water.

Case Date:

5/1/2021

Last year the water meter was replaced in the street on Eastside Drive. Since that time the water pressure in the house has decreased significantly. I have called numerous times for the utilities to come and fix the problem to no avail. I've received no response. Last week, we had a rental inspection at the house and was told the water pressure needed fixed in order to pass inspection. Is there anyone available that can look at the problem that is not in the house, but in the street? Help us please!!! Thank you!!!

Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

5/6/2021

My water pressure is very low. Are there issues in this area of Hoosier Acres?

Case Date:

5/25/2021

Apparently water leak underground in front yard. Low water pressure in shower this morning.

Case Date:

6/25/2021

No running water for residences on Park Avenue between Grimes and Hillside.

Case Date:

7/8/2021

Loss of water supply pressure to the entire property. Water supply is present, but reduced to about 5% of normal pressure

Case Date:

9/21/2021

Odd odor with the water coming from all faucets. Smells almost like cleaning solution.