Case Date:

12/31/2001

BASEMENT HAS A FT OF WATER IN SO DOES NEIGHBOR

Case Date:

1/29/2002

WATER WAS BUBBLING IN THE STOOL

Case Date:

7/5/2002

WATER COMMING OUT OF THE FLOOR DRAIN

Case Date:

12/31/2002

SEWER WATER BUBBLING UP FROM THE MANHOLE

Case Date:

2/12/2003

SEWER WATER COMMING OUT OF PIPE IN THE BASEMENT

Case Date:

2/19/2003

SEWER ODOR BAD, CUSTOMER ALREADY POURED WATER INTO TRAPS, WHAT CAN SHE DO

Case Date:

4/22/2014

Customer wants supervisor over sanitary sewer to phone him. He says water from sewer is flooding his basement.

Case Date:

9/7/2015

Drain ditch is running with brown water around entire block. Broken water line?

Case Date:

10/19/2015

Sewer water is coming up out of the ground.

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.