Case Date:

6/10/2003

water canal betwwen 4th + 5th st blocked

Case Date:

6/10/2003

Water problem at Varsity Villas.

Case Date:

6/10/2003

water meter needs to be turned on

Case Date:

6/10/2003

turn on water at 4308 deckard dr per customer notified of possiable $54 charge

Case Date:

6/19/2003

ran over water meter broke cap

Case Date:

7/14/2003

ALSO FROM 521 N DUNN PROPERTY. STAGNANT WATER -BREEDING MOSQUITOS. WATER IS BEING PUMPED FROM BASEMENTS AND STANDS ON THE CITY ALLEY AND HIS PROPERTY.

Case Date:

7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.

Case Date:

8/25/2003

Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.

Case Date:

9/23/2003

Ms. Brinegar stated that near the above address there is a low place in the north side of the roadway. Ms. Brinegar stated that it is simking more and more and the water collects there for long periods of time. She would like someone to take a look at this area and if you need moore inforamtion or to provide her with an update please give her a call.

Case Date:

1/16/2004

Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.