Case Date:

2/9/2022

Water coming through faucets and toilet fills is very dark copper colored.

Case Date:

11/9/2022

Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090

Case Date:

3/23/2021

Water access cover in the roadway damaged and posing hazard to cars. Immediately SW of the YMCA before N Knapp Rd.

Case Date:

11/13/2021

There are three water drains in the road on Pickwick, just east of the corner. They are all far below the new road surface. Please have someone come take a look. Think what it would be like to ride across them on a bike or scooter at speed after taking the long downhill leading to them. I don't know if they can be fixed now that the work is done. But please, please don't ever do this on any other roads.

Case Date:

7/13/2020

Water in house is not turning on

Case Date:

9/16/2021

As of Tuesday, our water in our house has started to smell and taste strange, a mix between a musty and a chemical smell. It is really noticeable, and I'm concerned that something has happened that has made our water unsafe to drink suddenly. I would love for someone to come test the water or investigate this issue further as soon as possible. Thank you!

Case Date:

5/31/2022

I've been meaning to report for some time. During major rain events stormwater rushes into my basement in through the sanitary sewer drain. The last time was June 2021 and storm water poured in for 8-10 hours solid. Luckily I have installed a sump pump that kept the overall water level manageable. I've lived at this address for 10+ years and this problem has occurred 3-5 times total. It only happens when the storm water system is overwhelmed. I believe the same happens for my neighbors. Is there anything I can do to prevent more back flow during major rain events?

Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?

Case Date:

6/10/2020

I live in an apartment at this address. The power just flickered on and off. I can flush my toilet, but do not have running water.

Case Date:

8/27/2022

I have concerns about the tap water. It has a musty, mildew odor and taste.