Case Date:

9/17/2021

Water smells like dirt. Literally like soil. It’s been this way for at least a week, and nothing has made it better. I’ve tried bleach in the drains, thinking it was the pipes.

Case Date:

3/20/2020

Water running brown from al faucets in home. Have been calling the city for several hours and unable to reach anyone.

Case Date:

3/11/2021

Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?

Case Date:

9/21/2021

Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.

Case Date:

10/6/2021

Water taste is still an issue - still undrinkable

Case Date:

3/5/2024

There appears to be a broken water main because water has been rising to the surface on my property the past 5 days. My front north sidewalk (photo attached), east sidewalk, and south concrete garage floor have been soaked for the past 5 days. My basement is dry and no pipes are leaking in my house. I live next to the lane that has a main water pipe underground. Please check this out as soon as possible. Thank you, Elida C. Behar March 5, 2024

Case Date:

1/29/2020

the website for paying the water bill is not working

Case Date:

2/15/2021

we have no water . pipes coming into the house is not frozen or broke

Case Date:

5/1/2024

Note: prior complaint was filed under a different address by the system ("402"). The case number for that was #186916 (https://bloomington.in.gov/crm/tickets/view?ticket_id=186916) The response then that the hole is for rain water is nonsensical. If people kept the lids closed, what little rain we get would not enter the dumpster. Also, no other dumpsters in the neighborhood have such holes and an associated rat problem.

Case Date:

2/1/2024

Water running out of ground for a week.