Case Date:

1/19/2021

This morning (1/19/21) our water heater broke and we had to have an emergency water shut off. Our water heater was fixed by 10am and I called to have our water turned back on. I was PROMISED that a technician would be by before 6pm to turn our water back on. No one arrived so I called the office and received a very rude response when I called to check if someone was still coming. I was told we would just have to be serviced the next day, even though I was told I would be serviced on the 19th and never was. This is a true inconvenience and we received an incredibly rude response.

Case Date:

1/29/2021

I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible

Case Date:

2/2/2021

Last night we noticed a large amount of water (more than from snow melt) across the center path, in front of the green bench near the restrooms. It looked like it was coming up from the ground, like from a leak in a pipe.

Case Date:

2/4/2021

I really like the improvements for fishing and/or enjoying the water at the Griffy boathouse parking lot. The large limestone blocks along the shoreline were a nice addition however they have little support underneath and some have rolled into the water. These must be pretty heavy and hopefully no one was on the blocks as they rolled. The gravel behind is now sliding into water as well.

Case Date:

2/18/2021

Water is gushing down Mitchell this morning--given the falling snow, I couldn't see the source but it was a few inches deep and starting to extend to Mitchell and 2nd St.

Case Date:

2/18/2021

No water at 1405 West Illinois Court bloomington in 47404 I can't find any article about this being scheduled so I'm letting you know just incase. Water wont come on just noise when trying to turn water on in bathrooms.

Case Date:

2/22/2021

i have no water

Case Date:

3/1/2021

Possible water line break. Saw water bubbling up from the ground on the south side of Saville between Barbara and Fritz.

Case Date:

3/8/2021

Meter number 88431501 is an irrigation meter that has been off since Oct. I have called on this meter before and it still shows daily usage. Can someone check it again to see why I am still showing water usage?

Case Date:

3/10/2021

Busted water line in meter box in ground