Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

4/4/2025

We have a drainage pipe? That runs under our ground and out to 10th street. Us custodians try to keep the ditch clean across the yard, but the pipe is so clogged with sand and dirt we’re getting a deep pond after a rain. When the pond water goes over our hill it takes debris with it onto our sidewalk and sometimes to the city bus stop. Is this something you can help with? Thanks!

Case Date:

2/14/2025

Have been dealing with water issue on Grant & Kirkwood sidewalk. It appears it’s coming from below ground and would like to meet on-site with someone from city utilities that can help resolve this issue. It’s particularly a problem when temps fall below freezing. Thank you.

Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.

Case Date:

1/31/2023

Sewer water is coming up through my basement floor drain due likely to a blockage somewhere in the sewer pipe line.

Case Date:

3/10/2025

Neighbor has blown a huge pile of leaves into the easement, causing water to pile up around utility boxes.

Case Date:

12/16/2024

A report from a neighbor identifying a storm culvert issue: a bicycle is in the ditch and about to enter the storm drain area that runs under the N. Glenwood West street. Need COB staff to pull the object out of the storm culvert and dispose of it. Thanks - Neighbor report to me: In addition to leaves clogging pipes on Morningside that have sent water and leaves into the street, Matt has a red bicycle stuck in the concrete chute emptying water from his front yard into the ditch and the exit under the street. It needs to be dragged out of there before it goes into the culvert under Glenwood West.

Case Date:

11/27/2024

The toilet in our half bathroom gurgled, churned, and spewed water for a solid 20 seconds, to where the water came up and out of the toilet and there was a strong smell of sewage. We have had root issues in the past but we saw a turck in the neighborhood and maybe it is a mainline pipe issue? In any case, we'd prefer someone knows that this impacted our house.

Case Date:

11/4/2024

The manhole in our street segment at 3509 E. Dunstan Drive gets clogged again because of tree leaves, which caused the water from the city sewage to go back to our home. This issue happens every year, and I'd like to report it to the City now so the City can come over and check.

Case Date:

10/31/2023

water main cover been removed by the street