Case Date:

4/20/2023

Storm drain has been blocked and will cause excessive water pooling when it rains. This is on the north side of the house-5th Street.

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

1/28/2024

Maybe a complex problem, but there is often standing water (rain or shine, but especially when it's been raining) on the sidewalk and the street in the block just east of Walnut on the south side of 12th Street. .

Case Date:

1/19/2021

There apparently is a blockage in my sewer drainage pipe to the main sewer line on N Lexington Drive. Waste water is backed up from the sewer main to my house. I have an inspection port in my drain about 3 ft from the edge of the street and the waste water fills the drain pipe about 3 ft from the street, or about 10 feet from the city sewer line. Problem started ca.3:30 pm yesterday (Monday) afternoon.

Case Date:

6/18/2024

Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.

Case Date:

7/13/2023

Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.

Case Date:

5/7/2024

While this area is under construction, I wonder if you could fix the drainage on northwest corner of the intersection of 6th and Adams. The storm drain sits slightly above the pavement on one corner. The intersection itself may also be below grade. The intersection collects an inch or two of water when it rains.

Case Date:

1/25/2024

The asphalt on South Clark was recently repaired (I assume because of a recent water main break), and the new asphalt has sunk in somewhat. It's not clear that it's safe. This is on the street at the end of a driveway between 126 and 128 South Clark Street.

Case Date:

3/1/2022

In ground water valve is missing cap. Reported by IU Groundskeeper.