Case Date:

11/14/1996

Ms. Green called. The property at 805 E. Grimes Lane has experienced bad tasing water for at least two weeks. The water tastes "dirty" or "muddy." The property may be in the name of John Musselman. Ms. Green is not sure whose name the service is in. I explained to Ms. Green about "lake turnover," but she would like to have lab contact her and run a test anyway. A copy of the complaint was faxed to Dillman for a lab test to be run.

Case Date:

3/27/2009

"water turned off, septic failed, if house has occupants make sure Mo.Co.Health Dept. has inspected the septic or sanitary," needs to be checked regularly

Case Date:

8/23/1997

TURN ON WATER AFTER HOURS

Case Date:

5/15/2013

A number of neighbors on our street have noticed the storm drains at 806 & 809 S. Stull appear to be clogged. We can see the stagnant water through the grate and it is above the culvert pipe and is just standing there. Please see attached photo. We are concerned about mosquito breeding and drain overflow into the street during heavy rain. Please send someone out to fix the situation. Many Thanks!

Case Date:

7/8/2003

Dr. Colfield called to say that his mother lives at this address and has had a plumber out to see about her sewer which was backing up. Roto Rooter plumbers advised her that the line was broken in several places and probably was broken when the city installed the water main on Henderson St.

Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

3/22/2017

Ms Dwyer contacted me last week and I met her at her house this morning. She is concerned about a sinkhole forming in her yard again and the amount of water that ponds on the south side of her house. This is a historical problem. We made some storm improvements in the alley east of her last year and hoped that would help solve some of her problems but she still has issues and would like to know what she can do. I told her I have asked our crews to video the storm sewer that runs along her yard to make sure the pipe is sound. I told her I would also check our sanitary sewer videos to make sure the sanitary sewer is sound. I explained I would be out of the office for about a week and would get back with her in a couple weeks to let her know what we have found.

Case Date:

4/15/1999

Customer says water tastes bad. "Like well water."

Case Date:

4/26/2019

This is across from 808 S Whitley Drive In Gentry Estates. It was taken last night. There is still standing water this morning.

Case Date:

7/11/1997

Mr & Mrs. Deckard are concerned about the detention basin across Countryside Lane from them. They feel it was not laid out properly and is filling up with sand and could be a future problem, causing water to back up into their yard. They would like us to look at it and see if anything can be done.