Case Date:

9/17/2021

water smells/tastes like mold/dirt/fungus/rotting, no amount of filtration using home filter systems or boiling will get the smell out.

Case Date:

6/21/2021

Due to a crack in the curb and an uneven grade, all of the water in our cul de sac floods the water meter cover and my driveway and backyard when it rains.

Case Date:

9/15/2021

Water has smelled horrible and tasted awful since 9/10. Water sitting in our toilets smells. The taste is bad.

Case Date:

8/30/2022

The water is tasting and smelling bad again. Just curious if it is the algae again or if it is something else. If it is the algae again how long will it take for water to be "normal" again? I am using a filter and still it is un-drinkable. Thank you for all you do! :)

Case Date:

2/23/2022

After my refridgerator ice maker stopped working and the water dispenser slowed, I discovered that the water line to fridge was releasing water filled with what appear to be dirt particles. These were clogging the refridgerator water filter, causing the above-mentioned problems. Currently, this appears to be the only spigot with water quality issues, but it is still a concern.

Case Date:

8/3/2020

Back yard is a drainage area. Neighbors property has created a bottle neck and the force of the water has exposed Underground utility lines

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

3/26/2020

There is a 6" hole in a cast iron cover for water utilities access.

Case Date:

8/31/2022

My water smells and tastes like grass or mildew. This just started yesterday. All water in my apartment in Hidden Hills at Oakdale is like this.

Case Date:

6/19/2021

Due to the rain yesterday, my basement has flooded and many others in Winslow Farms have as well. There is not enough drainage in place to handle the water that comes to my immediate area with a heavy rain. I have a storm drain in the backyard between my home and the neighbors. This drain is not sufficient to deal with the water for this whole area. Many times during the year in heavy rains, this drain gets overwhelmed and we get a large pool in backyard. Unfortunately, this time, the water rose to a point where it entered into my basement and I am now dealing with many thousands in damage. It seems that someone from the city needs to come analyze the drainage situation in this area of Winslow farms and some additional drainage systems or drains need to be added. Please let me know what other info is needed to assist in the process. Best, Amy Kopp