Case Date:

7/16/2021

The heavy rainfall today has resulted again in flash flooding our backyard. The beehive drain in the City's drainage easement within the Brigs Bend cul de sac in Hyde Park is deteriorating around and above the drain structure, with large sink holes with active water flowing in the ground. There is another sink hole developing to the east of the drain with active water flowing below ground. We believe the storm pipe(s) may be compromised in some way that causes flash flooding to occur, over-filling the north and east swales that subsequently fills our back and side yard with flood water within seconds. We have videos of the drain after the storm today showing water draining through these holes in the ground. We believe this is a dangerous situation, particularly with the transformer at the top of the drain open to the large sink hole. This is at 2737 E Brigs Bend and 2712 Olcott.

Case Date:

7/24/2021

Is Pickwick still scheduled for repaving? I reported in April that rushing water has created an erosion of Pickwick at the front of my driveway, that is now about a 3-4 inch shelf that people have to drive over. I saw that someone came to Pickwick and did some patching, but only on the other side of the street, and did nothing with our problem. I do want to get my driveway re-paved, but want to see Pickwick repaired before I have that done. thanks for any help you can provide. Jim

Case Date:

8/9/2021

There is a pile of debris sitting along the edge of the road. This is on the east side of Manor Road, where Manor runs between Southdowns and Sheridan as it crosses over the creek. This looks like debris that came from the creek, maybe during a high water time. It just needs to be removed and cleaned up.

Case Date:

9/1/2021

We have noticed in the past week that there is an issue with the drinking water… we even changed our fridge filter because we thought it might be the issue. We don’t notice right from the tap, but when left for a long period of time or overnight, the water is undrinkable, tastes bitter and tastes and smells strongly like chlorine or a chlorine compound is in the water. We can’t find information anywhere about what has changed. We are considering getting bottled until then for consumption.

Case Date:

9/9/2021

Having a lot of issues with the street eroding from storm water on our corner of the cul de sac. Causing multiple trip hazards and a large pot hole in front of drive way entrance. Would like to have the issues assessed and filled or a timeline for repaving within the neighborhood. Thank you

Case Date:

9/11/2021

the drinking water coming out of our faucets has recently started tasting really bad, i tried putting it through a water filter and it is still undrinkable. ive lived in my home for 6 years and this is not a normal problem that we have. what could be causing this?

Case Date:

9/12/2021

Switchyard Dog Park, Large Dog enclosure Please erect a barrier promptly, around the collection of mud + water about 25 feet from the entrance. During my 1st visit with my dog on Saturday, 9-11, he noticed the area by following another dog into the mud. Note there is no hose + water source to rinse dogs, unlike Ferguson Dog Pk, which has this resource during non-winter months. In addition to causing damage to the interior of my car, the muddy substrate was not easily cleaned. A rash has developed in several areas of my dog's skin. Water alone did not remedy the muck; standard dog shampoo fared a bit better. I diluted Dawn dish detergent, which worked best but likely added to the discomfort of the rash. We have a veterinary appt on Monday to address. Again, please erect a barrier around this area and also plan for long-term, engineering solution. Thank you. (I also suggest the installation of water hoses and will submit that separately.)

Case Date:

9/13/2021

We have noticed that our water quality has been pretty awful the past couple of weeks. It tastes like algae/moldy and smells. We have never noticed our water quality this bad since we have lived in Bloomington the past 12 years and are concerned that there is something dangerously bad with our drinking water. Can this please be checked as we have residents who have health issues and don't need them to be aggravated due to bad water. Thank you.

Case Date:

9/15/2021

Water has smelled horrible and tasted awful since 9/10. Water sitting in our toilets smells. The taste is bad.

Case Date:

9/15/2021

URGENT: Really bad taste of water over the past week. The water smells very bad. Please fix this issue ASAP. We’re not sure if it is safe to drink anymore.