Case Date:

3/18/2019

I’ve been using the trails mainly Clear Creek for several years. I’m a bike rider plus walking. The Clear Creek trail seems to be ignored a lot in the last year or so. In the past couple of weeks we have had strong winds, some trees have blown down. The trees were removed in a timely fashion but the small limbs and debris from t/he clean up was left untouched. One area north of That Road and just north of the water fountain gravel and dirt continues to wash out onto the trail but nothing is ever done to resolve the problem. Walking is not as bad as biking but biking can be a real hassle. The trail gets so bad sometimes that I go to Karst Farm even though it’s not as convenient. It seems a lot is being spent to develop the area south of Grimes and Clear Creek gets ignored. I see maintenance workers driving up and down the trail and they even sit and talk a lot but no one ever gets out of the vehicle to improve the trail when only a few minutes could make a big difference. Thanks for your time.

Case Date:

8/13/1996

THERE IS A BLACK PLASTIC PIPE, THAT IS 4" IN DIAMETER, THAT COMES OUT INTO FITZGERALD'S BACKYARD THAT COMES FROM HIS NEIGHBOR'S PROPERTY TO THE NORTH. FITZGERALD DOES NOT FEEL THAT THIS IS APPROPRIATE SINCE THE PIPE CAUSES EXCESS WATER POOLING INTO HIS YARD AFTER HEAVY RAINFALLS.

Case Date:

10/10/2002

Ms. Waitman called Cust. Rel. and stated that her water had a bleach smell. She is at Summit Point and has tried calling Summit Point with no success. She would like a call back from someone at CBU to explain.

Case Date:

3/14/2000

HIT WATER LINE

Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.

Case Date:

1/27/1998

OLD BLACK METER PIT CRUSHED WHILE MANN PLUMBING WORKING ON WATER SERVICE, WANTS NEW PIT DELIVERED

Case Date:

1/21/1998

Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.

Case Date:

10/11/1999

LOW WATER PRESSURE

Case Date:

2/22/1999

WANT WATER PRESSURE TEST

Case Date:

4/6/2021

This speedbump, on East 1st, between Eastside & Rose, is surrounded by potholes. The attached picture faces west. There always seems to be water standing here. It is unclear whether it is bubbling up from below the ground, or is some sort of stormwater runoff, but it seems to be eroding the street here.