Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

1/29/2021

It seems that my photo did not load correctly and I did not give a street address. the mailbox of 2333 east martha street was in the photo showing the open manhole #174603 Utilities Construction: Other: I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible Attachments See all thumbnails 1/29/2021 60149147c6627 1/29/2021 History 1/29/2021 17:50:47 assignment 1/29/2021 17:50:47 open

Case Date:

6/27/2020

I accidentally ran over the water meter when I was mowing. It shattered the smart meter in the lid. It needs to be replaced.

Case Date:

3/26/2020

There is a 6" hole in a cast iron cover for water utilities access.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

12/24/2022

There is no water since yesterday . I was wondering if there any busted pipe outside ( I checked inside the building and nothing busted ) . Thank you

Case Date:

5/31/2020

At the tree line behind my house and garage, there has been inches of water standing since around Thursday or Friday. I have lived here for 30 years and have never seen the water standing like this. I believe something has happened at the house behind the trees and draining down into my yard. The house had had issues of the homeless in and out of there and I am deeply concerned about the damage to my, and my neighbor's yards. Please advise

Case Date:

10/23/2022

Very low water pressure. My neighbor is having same issue.

Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?