Case Date:

3/13/2018

1st thing brings me to this site, my trash was not picked up today even tho was out last nite, damn near 40 bucks a month is 3 x what i was paying with stickers, for the same amount of trash, this sux ass for the poor man, the other thing when i 1st moved to Bloomington it was a nice and beautiful lil city, now its a bunch of apartments AND I mean A bunch, your tearing town Victorian style homes and houses to put up concrete cubes all over, most with no tornado hide outs, looks like a bunch of coffins waiting to happen just add students. And last yr ya jacked up the water rates to pay for folks who dont even live here yet, and the water quality is no good without filters, if this is your ideal of progress all i have to say is why destroy a beautiful town, my guess is all you folks cashing in on bloomington redevelopment. have moved out of town and just really dont care what ya did to the rest of us, because i now live in a town where most of us who moved in 15 yrs and earlier cant afford to live anymore, and since the town has grown ugly who cares, you folks have ruined a once beautiful and free thinking town, replaced buy an over priced town of apartments, nothing but an IU leech. im so sad ya'll did this to the town i was gonna spend my last yrs in.....

Case Date:

3/19/2018

Hello, last month I received a water bill of incredible cost due to my apartment having a major leak in one of its toilets we were unaware of until the bill had arrived. Our property manager and his maintanence team was able to resolve the problem and the proof that is in the attached image. I am wondering if there is any possible way to have a reduction in its cost! Thank you.

Case Date:

3/20/2018

Bids for Griffy Water Treatment Plant Regulated Asbestos Containing Materials (RACM) Abatement & Polychlorinated Biphenyl (PCB) Impacted Soil Removal On March 16, we purchased the digital sets for both of the above referenced bids from the Repro Graphix ePlanroom. We are missing several documents like the Asbestos Assessments performed at the Site by Ogle and Associates, LLC in April 2017 and the Transformer Removal performed at the site by Fields Environmental, Inc. in April 2017. Please email these reports to me or provide a link directly to them. Thank you, Ann M. Reiter areiter@keramida.com 317-685-6600

Case Date:

3/20/2018

My water for the 5th time in 8 years has been shut off because it was confused with my neighbors. I also believe I have been charged for their water usage. Note they had 4 kids and 2 adults there I am by myself, and yet I had an $80 bill. I live at 2602 South Bryan St. and have been here sense 2009. The other resident was at 2602 ½. This happens after each neighbor moves out. Right now the vacant unit has water in it. This also happened to me about 2 or 3 weeks ago and I thought it was resolved that time. It is Bloomington City Water's responsibility to keep this from happening. I need 3 things from you (1) an apology for having done this so many times. (2) An actionable plan as to what you are going to do to stop this in the future. (3) A review of my utility bill for having been over charged.

Case Date:

3/21/2018

Old IUCU drive thru lanes at Whitehall Plaza on west 3rd Street.. The building has tarps covering the front and wind damage has town those off and exposed pipes, graffiti, hanging boards, and water damage. This is an eyesore, dangerous and is not safe to walk or drive by... There are swinging boards and I have picked up several boards with nails in them and placed in the flowerbed.

Case Date:

3/29/2018

Water struggles to get around e Morningside and n Sheffield without pooling. Any chance curb can be built up a bit there or the cement can be shaved a bit to let the water keep flowing by? Thanks!

Case Date:

4/7/2018

There was a street water main break last year. The reseeding of this repaired area failed and we have ended up with a mud pit. We would appreciate there city adding back the soil and reseeding. Thank you.

Case Date:

4/20/2018

Hello, My name is Lauren McDonald, and I live in one of the units on 1109 South Rogers in Bloomington. There is a water meter in my front yard and the cover was not properly/safely re-attached. This morning I was walking across the yard and stepped on the cover, and my entire leg fell into the water meter. My leg is scraped, swollen, and bruised because of it. I placed the cap back on the hole, but provided a photo below. I spoke to Frank (unsure if his last name) about this issue on the phone, and they are planning to have it resolved. However, I did want it recorded that I was injured because of it. This could have seriously injured a child. I was wondering if you could please confirm receipt and understanding that I was injured because of this. Thank you, Lauren McDonald

Case Date:

4/24/2018

Hey, all. I'm at 4021 E. Morningside Drive. Unfortunately I've been experiencing some drainage issues at my corner since the installation of a wheelchair ramp for the sidewalk. There was no issue prior. Terrific having the ramp for folks, plus the earlier sidewalk, but unfortunately it has no lip on it at all. As you can see in the photo, the street is essentially level with part of my yard now, allowing even the smallest rain to flood the corner. I'd love to grow grass but am having difficulties because of the situation. There was grass prior, but someone crashed into the streetlamp, and when it was replaced, the ground got torn up a bit. Beyond my yard, a small pool exists along the corner until it dries out as well, as it is unable to pass on through. Also sediment as you can see in the photo (taken tonight a few hours after the end of today's misting) is washed into the street with each rain. Please see if there can be just the smallest bit of lip and/or incline added with the ramp/sidewalk to keep the water moving instead of creating a muddy corner. Thank you for any help! (Or ideas!) Any chance you all might have a square foot of sod that is fairly water tolerant that can just be placed down there? Might solve my issue without any need for changing anything with the concrete assuming it takes root. I appreciate the consideration and help. There is also a bus stop right at the corner, so more than just helping me, it keeps the bus waiters from standing in the mud.

Case Date:

4/30/2018

The Water hydrant at 7th and Spring Street has been neglected for years. I asked the Utilities Department to fix it last year, but nothing has been done about it. Can you get it painted before the election?