Case Date:

9/3/2022

Our water stinks and tastes terrible.

Case Date:

1/13/2022

Contractors for AT&T performing fiber installation severed the water main to my residence this afternoon and preformed a repair. Could the city test my water and assess the cost of excess water usage from today?

Case Date:

7/9/2025

Storm water drainage from the road runs out here and is constantly eroding the dirt on my property. The drain route needs to be deeper or angled more and more rocks need to be added so water doesn’t accumulate and drains well without eroding the dirt along the route.

Case Date:

6/22/2019

The street drain and field drain on Preston Ct does not appear to be able to properly handle large amounts of rain fall. It is common for both to become overwhelmed, especially the field drain in the back of 3807 Preston Ct. these drains need to be cleaned and inspected for proper sizing. Water flow out of field drain appears o be insufficient.

Case Date:

12/30/2024

The lid on my trash bin is slightly bent. I can get it to close, but after the trash is picked up, it won't close completely. If it is raining, the bin fills with water. Can someone fix this? Thank you!

Case Date:

4/23/2026

I am addressing a sink hole on my property related to storm water erosion. On my property (Lot 5) and neighbor’s (Lot 6) property there is an easement by the city for storm water storm drainage. Is there any assistance you can provide to me regarding the filling of the sink hole and/ or ensuring that proper drainage is occurring at your easement?

Case Date:

10/21/2024

Workers grinding the sidewalk are generating significant clouds of silica dust. Silica-generating grinding operations are supposed to be controlled by water or vacuum. The vacuum systems they are using are clearly ineffective. This is clear if you watch them work, it's also clear if you examine a recently ground section of sidewalk. Significant concrete dust remains on the sidewalk surface because the vacuum isn't picking it up. The city is substituting a respiratory hazard for a trip hazard. I don't want to get these guys in trouble, but would appreciate if the city would ensure they're using water or effective vacuum controls.

Case Date:

12/22/2020

Loss of water pressure at house. Checked meter, the number is not increasing. So there is no leak after the metet.

Case Date:

6/10/2026

The storm grate on the south end of the cul-de-sac becomes obstructed by debris every time it rains. It requires my neighbor or myself to wade into storm water and clear the drain. This occurs even when the drain is completely clear prior to the rain and it happens very rapidly. The water then floods the cul-de-sac, sidewalks and backs up into our driveways. I'm not certain what the options are but if there is a different style of grate, it is definitely warranted at this location. Thank you.

Case Date:

12/22/2020

We have no water. Is construction going on and do you have an estimate of when it will be back on? Thank you for your help.