Case Date:

6/23/2021

We have cleaned the tops of the grates in front of our building but can not clean the culvert in the ditch, which is clogged with debris. We also have one grate that has erosion barrier under the grate which won't allow water to pass through as it is packed with mud. We were flooded in 2008. We were within a foot of it entering our building early last Saturday morning. Please send someone to address this issue before Friday. We can not survive another flood.

Case Date:

5/5/1997

LOW WATER PRESSURE

Case Date:

4/27/1998

WANTS EMERGENCY WATER SHUT OFF

Case Date:

2/7/2000

DRIVEWAY IS SINKING NEAR THE ROAD WHERE CBU REPAIR WATER MAIN BREAK

Case Date:

1/30/2000

WATER MAIN BREAK, CALL TAKEN BY CONTROL AFTER HOURS

Case Date:

10/29/2015

Storm ditch has lots of water in it, and plant life growing.Needs to be cleaned out.

Case Date:

1/8/2018

Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.

Case Date:

12/11/1996

Ms. Noel called on 12/11/96 at 2:20 p.m. to complain that her water had a dark yellowish color. She noticed no odor but did not taste the water to see if it tasted peculiar.

Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

9/1/2022

There is water seeping out of the ground and onto the pavement on the east side of Oak Street, the alley that runs between 5th & 6th Streets. On the other side of Oak is a fire hydrant. I suspect the pipe is leaking.