Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

9/7/2015

Drain ditch is running with brown water around entire block. Broken water line?

Case Date:

10/19/2015

Sewer water is coming up out of the ground.

Case Date:

3/4/1999

Sewer backup. Water coming up out of manhole.

Case Date:

2/26/1999

WATER COMING UP IN YARD OUT OF MANHOLE.

Case Date:

2/14/1999

WATER LEAK, AFTER HOURS CALL TAKEN BY CONTROL

Case Date:

2/10/1999

Ms. Sheldon called to complain about water problem in her basement. 3 weeks. ago (approx. 1/23/99) CBU was called because of water backup in their basement. Tom Staley came out after the water receded. She was very upset because Tom Staley was very rude and even got up in her face and talked very loudly. A plumber was called. He found that there was a backup in the sewer line and called the City. Now they have 12" of raw sewage in their basement and cannot live at home.

Case Date:

12/24/1998

WHITE STUFF IN WATER IN BATH TUB

Case Date:

10/14/1998

TENANT SAID DIRTY WATER SINCE CITY FLUSHED HYDRANTS YESTERDAY

Case Date:

6/25/1998

The City paved the streets in this area. This caused the street to be raised causing the water to run off onto his property. The water backed up to his property and has caused his basement to flood. The cost to clean up this mess is approximately $6,000.00. He doesn't want to clean it up and then have the same thing happen again the next time it rains.