Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090
Very low water pressure suddenly at about 3pm throughout the house. Rumbling in the pipes. Noise at the input pipe in the basement. Goes down when I close the valve though I still feel it on the input side of the valve. Date: 11-23-22. Probably not our house only. Will be a problem for Thanksgiving if it persists.
the road wrapping around my house (when bryan street meets Watson) is so worn down that when it rains, the water doesn't run off to the two sewer holes across the road, but directly back into my yard. It's been eating away at my yard. Also cars have now assumed the road is wider and cutting harder, also making my yard smaller. A neighbor said this is the place to request maybe a curb and the road repaved so water flows where it's supposed to. Thanks in advance for any help or advice.
I think the water main in front of 2700 S Banta is ruptured - there is water coming out of the cracks in the street and its not snow melt/runoff. A section of the main was replaced a few weeks ago about 50ft south of where this new leak is.
The water pump at the bottom of Azalea Lane has its hazard light and sound going off
For the past several weeks, water seems to be pooled in middle of E Brownridge. Perhaps it is coming from beneath the street.
About a week after the taste and smell of tap water became like dirt, very organic, I began having loose stool. Last night I bought gallons of water from Kroger because the issue has only gotten worse. I've read that Lake Monroe is experiencing algal blooms, and this document by the epa indicates that this could be a problem, therefore I am reporting this for the safety of the community. https://www.epa.gov/sites/default/files/2016-11/documents/harmful_algal_blooms_and_drinking_water_factsheet.pdf
Water usage has tripled since we moved in. Increase was drastic in the last month. Water usage habits have not changed. Concerned about meter issue or leak.
Water pressure suddenly dropped and now have no water flow.
There is no issue. This report is being filed for use in the creation of an SOP for responding to a complaint filed on uReport. Please direct to Tyler Steury, Utilities Water Quality.