Case Date:

2/14/2024

Grandview Hills Neighborhood Association report for sewerage on 3617 Post Rd. This report is on behalf of our neighborhood. I have been in contact with Shian'ah Cox at the Health Department regarding a sewer leak on Dec 18, 2023. She came out to take a test. She let me know that the she needed assistance from the Water Utilities to give her access or for them to take the test themselves. As of yesterday Feb 13, 2024 she let me know that she still has not heard back from Water Utilities on steps taken, testing, or results. Our neighbor, Bruce Johnson looked back through his emails and notes to offer other timelines to help give some background on what he has been noticing and who he has contacted. "I contacted Alex Gray with the City on 9/25/23 and alerted her to the problem on Post Road. I called her again on 12/5/23. She told me that she remembered the issue and had taken photos of it on her first visit. My notes show that I first identified the leak in April when I noticed liquid around the flower pot (fiber optic access). The problem was caused by the original fibre optic contractors who were first on site in November of 2022. I have been in contact with ALL of the AEG sub-contractors when they started working in our area again in November of this year. I have contacted Hoosier Fiber networks field supervisor Luis Medina on at least 3 occasions by calling him on his cell phone. In addition I have spoken with Russell Lo (AEG supervisor for the work in our area) 2 or more times about this issue. All of the conduit in our neighborhood that was installed in 2022 was abandoned (left in the ground) and all new conduit was pulled in. None of the subs wanted to repair the problem as they did not cause it. Russell Lo told me some weeks ago that "it was repaired". Indeed the flower pot was reset when the new conduit was installed--but it rapidly filled up with effluent. I understand that you have contacted the City Health Department and that they will test the liquid for fecal bacteria. I have attached photos of the liquid in the flower pot plus the site that I took today. In addition I took a photo of the abandoned conduit on Post Road to the East of 3617 near the intersection of Meadowlark. The liquid drains into that abandoned conduit and it has been full for over a year. The street is platted for a width of 40 feet and the flower pot HAS to be on City property. I have personally witnessed liquid bubbling up and out of the flower pot. I believe that the residence is using a pump to get the waste water up to the sewer. Should anyone have further questions they can email me. Bruce W. Johnson" We need follow up on this problem. The photos can be shared by email on request. Thank you, Gillian Field

Case Date:

2/4/2024

Please test the water leaking from this house for coliforms. It smells again. Water is in alley. See previous ureport case.

Case Date:

12/12/2023

This is more likely a Watermain problem, but there’s an overflow at this water valve access

Case Date:

11/16/2023

There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

8/30/2023

Our toilet drains slowly. There is also a bubbling in the toilet when we run the water faucets in the powder room, the kitchen and upstairs. We noticed the problem with drainage on Monday August 28, and it has gotten worst since. There has been recent work on our easement to lay fiber lines. We are certain the issues for our toilet drainage are directly connected to the work done in the past few days. Please remedy our situation. We are not certain if we can run our showers and laundry due to the backup in our downstairs toilet.

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

6/2/2023

Sewer problem between 2516 and 2520 S Roundhill Ct. Water/sewage flowing out of manhole cover between properties. Significant odor associated with the issue.

Case Date:

4/26/2022

Our neighbors that live at the home on the NW corner of 11th & Lindbergh have water that flows from a spot near the sidewalk on Lindbergh and pools down at the intersection. This morning it was a strong flow. It pools and is causing issues at the end of the street & potholes are forming. It often smells like sewage. We have lived on Lindbergh since October 2018 and this became an issue in mid to late 2021. It did not always smell like sewer, but it has been more recently. We have noticed stronger flows more recently as well, whereas before it may have just been a trickle so we assumed it was stormwater from a sump pump or roof drain.

Case Date:

7/6/2021

As per photo, sewage smelling water infested with bugs presence all the time