Case Date:

5/9/2024

I was driving south on S. Walnut Street wanting to take a left turn at the traffic light to get to Hillside Drive and ran into a large and deep pothole that was filled with water. It made a terrible sound of something breaking on the front right side. I was just driving to Royal on the eastside, 3rd Street, and was told that I need to get 3 new tires (one was replaced last year) because I was driving my Subaru Forester all wheel drive and if one tire is ruined, all the rest need to be replaced as well. (total cost $ 681.20) I am very angry at the Street Dept. for not taking care of our streets and filling all the potholes and there are many.

Case Date:

6/5/2013

I'd like to invite one of my friends to one of the classes: Utilizing Water in the Landscape, but there is no way to share the course description with him! Ordinarily I would cut and paste the description from a .pdf, but the format the Summer 2013 Program Guide is in doesn't let me do that. I'm not going to send him the whole thing --- that's way too much information. Please let me know if there is some way I can just cut and paste one of the course descriptions. Thanks for your help!

Case Date:

6/19/2013

Hi, there. Not sure who to send this to, so I'm hoping you can forward it on. First, I recently came across this idea of closing streets (temporarily) to allow kids to play. I think it would be amazing to see something like this in Bloomington. http://www.reading.gov.uk/residents/community-and-living/play-streets/ Secondly, I took my three year old to Touch a Truck this year. What a wonderful event! We had a blast. He has been every year of his life, but this was the first time I was able to go with him. I wanted to give my feedback about the amount of candy at the event. It seems like it was everywhere and several other moms I talked to were really upset about it (especially since a lot of it was hard candy or really chewy stuff that can be a choking hazard for very young children). I think the trucks are the main event and the kids are so excited to see them. Adding candy to the mix just complicates things unnecessarily. Personally, I was really surprised to see the giant colors of fruit drinks (which I assume were donated by Pepsi). It was SO hot outside. I had forgotten our water bottles and really would have loved a drink of cold water. Our kids don't drink fruit drinks, so we just waited until we left and got water bottles elsewhere. But I would hope that Parks & Rec is all about encouraging healthy bodies, right? Maybe Pepsi could bring some water next year. Thanks.

Case Date:

6/5/2015

Water fountain along Jackson Creek trail near the Sherwood Oaks park is not working.

Case Date:

6/7/2021

I am a parent of three children participating in swim lessons at Bryan Park pool. I have several concerns with the lack of training and the ratios of children to instructors, especially in the level 1 class. The instructors are very nice, but clearly have not had instruction or training on how to conduct a swim class. My son in level one had about 14 kids in his class to one instructor. This is a safety issue in itself, but he also had very little instruction or even pool time during his lesson. He sat on the wall with his feet in the water 99% of the time other than when it was his turn to be dipped into the water for a few seconds. Additionally, in the toddler/guardian class, our poor instructor had just discovered she was teaching the class right before the class began. Needless to say, she was not prepared and did not have anything as far as activities pre-planned for the class. I understand that finding instructors may have been difficult this year, however, if a program is being offered especially ones that have a fee, I feel that there is an expectation for there to be some quality and training involved. Learning to swim is an extremely important skill that I would hope Parks and Rec would ensure to be a quality controlled program with many weeks prior training. Please consider implementing more staff and age and swim level specific training before swim sessions begin for these instructors in future sessions. Thank you for your time.

Case Date:

6/10/2021

I am quite concerned with the continued lack of on duty lifeguards at the Bryan Park Pool during swimming lessons. Three days ago (6/7/21), I almost ended up jumping into the water myself to save my actively drowning 3 year old because her instructor had taken a child to the bathroom leaving another instructor to watch both his and her classes, unsuccessfully. In my incident report, I stated that there needs to be a lifeguard on duty other than the instructors because they cannot reasonably be expected to see everything around them and it's not the parents job either. Mind you, I have many years of being both a lifeguard, aquatics director, swimming instructor, and outdoor educator under my belt when I say this. It's not just my opinion. I was told in a follow-up meeting the next day with the aquatics director, Shanda(?), that there would be a lifeguard on deck or in the chair from now on. This, unfortunately was not the case, yet again, at tonight's lesson. I have attached a picture (I hope) showing that there are no lifeguards in the stand or on deck anywhere near the active lessons. If the argument is that the instructors are also watching the kids, please refer to Indiana Health Code 410 IAC 6­2.1­35 Lifeguards (g). I am filing this complaint through the city not to be a pain, as I've dealt with my share of those over the years, but because I genuinely believe this is an unsafe situation based on experience. Furthermore, it clearly doesn't seem to be resonating at the facility level.

Case Date:

4/12/2014

At Karst Farm Park… Drinking water not on or working!! Why??

Case Date:

11/22/2021

The skate park drain is clogged so water is just sitting there when it hasn't rained in a while.

Case Date:

8/7/2022

Lifeguard on duty lacks much focus on swimmers in the pool. For example, she has been thoroughly engrossed in her water bottle for the last 15 minutes: taking off the lid, gazing inside it, drinking from it, gazing inside it again, staring at the lid, taking another drink, etc. Fortunately, most lifeguards at Bryan Park pool are very attentive to their safety responsibilities.

Case Date:

7/24/2023

The Bryan Park pool is looking a little rough. Both of the larger water slides have graffiti on the inside that you see when you go down them. There are two mushroom-like water features in the Limestone Lagoon: one doesn't spray water anymore and the other is missing its top. The women's locker room has peeling paint and felt damp and grubby. This pool is arguably the best in town, but it is sorely in need of a refresh.