Case Date:

12/19/2014

Please help me to understand my water bill and why I am continuing to be charged. My name is Bob Schimp account # 33653-019 and own 522 Graham Place. Parker Real Estate manages the property and has continued to pay the utility bills sent to them. They have been instructed not to have the water turned on. The previous tenant was evicted and left a water bill of $159 and the water was disconnected for non-payment. In September or October I was working in the unit and a man from your office arrived and turned the water on, I immediately went to the office and asked for the water to be turned off. I was told the water would be automatically turned on and billed to me as the owner unless I signed a form at your office which I did (the signed form is on file in your office). The water is currently OFF and has not been turned on since being shut off for non-payment, even as you continue to bill me for water usage. Please under NO circumstances turn the water on as the condo has been remodeled with new carpet paint and kitchen fixtures. Until pressure checks are completed water leaks may damage the new construction. I also ask that you not turn on water until the arrears from the previous tenant is paid and I not be charged while the service has been disconnected.

Case Date:

1/12/2015

I deliver papers in the Gentry Honors neighborhood. There may be a water line break/leak near the intersection of Fenbrook and Sara, just past the stop sign. It's near a new home construction but beside an empty lot. There is a layer of ice about 5 inches thick and covering a portion of the street to the storm drain. It appears to be coming from the grassy/wooded area but is not normal runoff from rain, I think--I've never seen that much water run and it's getting bigger by the day. Just wanted to lyk in case it's a city water issue.

Case Date:

1/13/2015

the sidewalk in front of 2210 floods whenever it rains. it thus froze yesterday and last night my mother broke her leg falling on the ice. besides this. the water gets so deep there u have to walk in the street when ot rains or soak your shoes.

Case Date:

1/20/2015

S. Jordan and Sheridan (Sheridan crosses S. Jordan twice--this is the Southern-most intersection) There was a water leak that was repaired, but the large patch they did was apparently not steamrolled (too cold?) In any case, it's a big lumpy mass.

Case Date:

1/24/2015

The alley on the West side of 1124 W. 6th Street, heading South and North to 7th, needs grading and gravel. I put in a request last year with no response. The alley directly beside 1124 W. 6th (South bound) has leveled out to the point that water run off goes towards the foundation of my house (1124 W. 6th) instead of flowing out to the street.

Case Date:

2/6/2015

This is probably a Utilities issue, but I cannot find a place to make a report to them (online). Recently, there is a big THICK ICE patch that develops on the street at the corner of Maxwell and Woodlawn, whenever the temp. is below freezing. It is on the east side of Woodlawn at the SE corner of that intersection. (There is a fire hydrant at that location.) Pretty sure there is water leaking from somewhere underground onto the street.

Case Date:

3/15/2015

Many deep potholes and standing water exist just west of hwy 37 on Tapp Rd.

Case Date:

3/17/2015

On the bit of trail connecting Madison st. to the B-line on third (near the convention center and city parking lot) sand had built up where water drains from the trail and parking lot down into 3rd st. that sand is dangerous for cyclist. thanks.

Case Date:

3/24/2015

Hello, My name is Harris Bell, and I was wondering how to get the water utilities back in my name via your website for 1709 East Atwater. We had subletters move out of our place and need to make sure to maintain the property. When you get the chance I would love to get your help to restore payments for the house. Thanks, Harris

Case Date:

4/6/2015

East Morningside Drive where it intersects E. 3rd street, a pothole can be found in the concrete gutter as bicyclists turn onto Morningside. Additional potholes occur all along Morningside. Storm water erosion has damaged pavement at the bottom of speed bumps, and at the end of the driveway at 101 E. Glenwood Ave. Additional holes across from Yorktown Apartments (near speed bumps).