Case Date:

9/4/2022

I know this is not the first and won't be the last. Just wanted to formalize notice even though we are on East Monroe Water. You all are doing everything you can about the moldy water. Last year had the same problem at this time. The water causes my tongue to tingle. I know its suppose to be safe but we buy bottled water for those of us it bothers. The dog is struggling with it also. Thanks for always working on it. Strangely never noticed a problem when we were living in Park Ridge East our first 3 yrs here.

Case Date:

9/5/2022

Water I know we are told that the water, despite tasting horrible, is safe; but I wonder if for some of us, there is esophageal damage being done. I have a discomfort in my esophagus that seems not the same as acid reflux and not really familiar. Please, can you put your focus not on densification or even getting rid of hazardous plants, but on such basics as having safe water, and water that at least with a routine kind of home filter arrangement is drinkable? I am sure this is affecting the health of a great many of us, if not directly, indirectly because the water is so repulsive that we may be drinking too little. I actually gagged while brushing my teeth.

Case Date:

9/5/2022

I live in Maple Heights and due to the taste and smell of the water I have had to buy bottled water especially for my dogs who refuse to drink it. Also, my clothes were smelling bad as I don't use scented detergent or dryer sheets, so I have had to take all my clothes to dry cleaning. Where should I send the bill? I am not getting the product I pay you for!

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

9/6/2022

I have read that people are complaining of a strange organic smell from the water, but the water at our office smells strongly of chemicals, enough so that it burns my eyes when using the water. It almost smells like bleach when the water is running and it tastes strongly of chemicals.

Case Date:

9/6/2022

The water has been making my stomach have issues. I switched to bottled water and am starting to feel better

Case Date:

9/8/2022

No working water

Case Date:

9/8/2022

Terrible water taste affecting our business

Case Date:

9/9/2022

water is off for a second morning in a row

Case Date:

9/9/2022

Please do something about the length of time the algae taste is in our water. Thr kids and pets can't handle it.