Case Date:

8/30/2023

Our toilet drains slowly. There is also a bubbling in the toilet when we run the water faucets in the powder room, the kitchen and upstairs. We noticed the problem with drainage on Monday August 28, and it has gotten worst since. There has been recent work on our easement to lay fiber lines. We are certain the issues for our toilet drainage are directly connected to the work done in the past few days. Please remedy our situation. We are not certain if we can run our showers and laundry due to the backup in our downstairs toilet.

Case Date:

12/15/2023

They had a water line or sewer line emergency at 719 W 7th and contractors tore up a lot of sidewalk on the South Side of W 7th Street in front of the house. Who is responsible for repair or sidewalk? This happened Thursday night and continued all day Friday 12/15. Contractor was Snedegar Construction.

Case Date:

8/1/2018

Last year, the section of the sidewalk at Washington and Cottage Grove was replaced, but the workers left a trench in the road that collects water and breeds mosquitos. I couldn't help but notice when similar work was done this summer on 10th street and a layer of pavement was laid alongside the sidewalk to fill the trench there. Probably just an oversight but it'd be nice to get this job completed.

Case Date:

6/14/2021

Broken water access cover

Case Date:

2/15/2016

The guard rail at Wingslow and Hinderson is in need of repair or replacement. If someone rear ended my little Miata into that corner I'd either go under into the water or just get decapitated. Please fix this s soon.

Case Date:

3/12/2018

First of all, thank you for filling in all the potholes I have mentioned to you over the past weeks. I must say that maybe there is a misunderstanding re # 163413. I don't see any water valve there and the pothole is still the same: intersection of Jordan and Sheridan. Not far from there is another pothole: on S Eastside Drive, where it intersects with First Street. Also, there is a utility cut in front of 1800 E Second, that is getting deeper by the day.

Case Date:

3/29/2018

Water struggles to get around e Morningside and n Sheffield without pooling. Any chance curb can be built up a bit there or the cement can be shaved a bit to let the water keep flowing by? Thanks!

Case Date:

4/24/2018

Hey, all. I'm at 4021 E. Morningside Drive. Unfortunately I've been experiencing some drainage issues at my corner since the installation of a wheelchair ramp for the sidewalk. There was no issue prior. Terrific having the ramp for folks, plus the earlier sidewalk, but unfortunately it has no lip on it at all. As you can see in the photo, the street is essentially level with part of my yard now, allowing even the smallest rain to flood the corner. I'd love to grow grass but am having difficulties because of the situation. There was grass prior, but someone crashed into the streetlamp, and when it was replaced, the ground got torn up a bit. Beyond my yard, a small pool exists along the corner until it dries out as well, as it is unable to pass on through. Also sediment as you can see in the photo (taken tonight a few hours after the end of today's misting) is washed into the street with each rain. Please see if there can be just the smallest bit of lip and/or incline added with the ramp/sidewalk to keep the water moving instead of creating a muddy corner. Thank you for any help! (Or ideas!) Any chance you all might have a square foot of sod that is fairly water tolerant that can just be placed down there? Might solve my issue without any need for changing anything with the concrete assuming it takes root. I appreciate the consideration and help. There is also a bus stop right at the corner, so more than just helping me, it keeps the bus waiters from standing in the mud.

Case Date:

12/14/2015

fiber optic crews have broken out two large chunks of the new curbs installed a few years back to control water run off. I am concerned that these unseated and cracked curbs will cause further water damage that you just fixed. south of 426 e blue ridge dr. is the location and my address. I think the fiber optic people should be fixing this and not the city needing to come back to fix it again. thanks

Case Date:

1/13/2014

The property owner just south of me added a driveway ramp in September 2013 that completely prevents water runoff on the east side of N. Park Ridge Rd. (My property is #300). Water stands for weeks without draining. It is a traffic hazard - especially now when it completely freezes over. (I spoke with members of the street dept. who were out trying to clear the area during the last storm on Jan. 5/6. They told me they would report it to the dept.). It will be an even more severe health hazard in the spring/summer during mosquito breeding season. I understand the need for the ramp. However, could you persuade this resident to at least partially remove some of the ramp to allow water to effectively drain once again - please? I made a report on this issue in September 2013. According to this program the case was/is closed. However no action was taken and the situation persists.