Water Utility Problems
3907 S Bushmill DR
- Case Date:
- 10/18/2019
After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more).
Mike Colliver (317)590-0115
Utilities Construction
4600-4898 W Vernal Pike, Bloomington, Indiana, 47404
- Case Date:
- 10/18/2019
Need to properly & permanently repair road cut for water main repair @ 4738 W Vernal Pike
Potholes, Other Street Repair
4600-4898 W Vernal Pike, Bloomington, Indiana, 47404
- Case Date:
- 10/18/2019
Need to properly & permanently repair road cut for water main repair @ 4738 W Vernal Pike
- Case Date:
- 10/23/2019
I left my water cooler at the UDO meeting tonight in city hall, against the wall on the right side of the room. When can I come pick it up?
Parks & Playgrounds
4010-4598 N Stone Mill Rd, Bloomington, Indiana, 47408
- Case Date:
- 10/27/2019
One of the water hydrants at the Ferguson dog park has a cracked fitting and is continually spraying water.
Water Utility Problems
818 W Estate DR
- Case Date:
- 11/4/2019
Water was coming up around the new cover installed (City water line) near our front yard- not sure if there is a leak but the neighbor came over to tell us about it last evening when she was walking her dog. 818 Estate Drive in Clear Creek Estates
Water Utility Billing Problems
320 W 8th ST
- Case Date:
- 11/4/2019
I wish that on the online billing for water/sewer bills you could set it up to allow you in advance to pick the date to pay your bill like other companies do like Vectren and Duke. At this time if you want to pay your bill on the due date you have to wait til the due date to pay it. Very inconvenient. I like going on line and set up manually when to pay my bills but can't do this with Bloomington utilities.
City Performance
1019 W 14th ST
- Case Date:
- 11/4/2019
Is there any chance that the City would beautify (i.e. remove the rusty fence, cut the weeds, and mow nicely) the property on Monroe St near Tri-North where the water tank used to be?
Sewer Problems (Sanitary Sewers)
4101-4115 W Vernal Pike, Bloomington, Indiana, 47404
- Case Date:
- 11/5/2019
All waste water in this newly purchased mobile home is blocked. We discovered that all waste is coming back out of the clean out pipe and spilling onto the ground. Former owners also placed the shower drain into the clean out, but there is a large clog someplace lower down that is preventing the water from draining.
Other
501-599 S Fess Ave, Bloomington, Indiana, 47401
- Case Date:
- 11/6/2019
On S. Fess on the west side of the street, between 2nd and Hunter, between the sidewalk and the curb, you fill find the scene as shown in the attached photo. It appears a water meter lid is missing and there are some pieces that look askew. This is a large, deep hole that could seriously injure someone who steps into it.