Case Date:

5/31/2022

I've been meaning to report for some time. During major rain events stormwater rushes into my basement in through the sanitary sewer drain. The last time was June 2021 and storm water poured in for 8-10 hours solid. Luckily I have installed a sump pump that kept the overall water level manageable. I've lived at this address for 10+ years and this problem has occurred 3-5 times total. It only happens when the storm water system is overwhelmed. I believe the same happens for my neighbors. Is there anything I can do to prevent more back flow during major rain events?

Case Date:

6/4/2022

Hello. Last year there was a major rainstorm in Bloomington that managed to adversely affect the storm drainage between my house and the next door neighbor. The storm activity managed to wash out a small corner of soil on the other side of the fence. Now any time it rains and thereafter, the ground is fairly wet (puddles) and the corner with missing soil fills up. This water manages to linger for days from outside the fence and through the yard. I'm requesting someone from Stormwater to visit my home on 10 June 2022; any time of day is fine. I ask for this date because I'm off work and we can survey together. This has been an ongoing issue for some time and I'm seeking suitable remedy. I have additional photos to share, however, seeing this in person would be beneficial. I couldn't include this on the form, however, my work email is: john.r.jerome.civ@army.mil. I'm most appreciative for any time you're able to spare to look at this issue. Thank you. V/r John

Case Date:

7/5/2022

Water is currently unavailable at our home. I wasn’t certain if there was an outage in the area or if this specific to our location.

Case Date:

7/5/2022

Did you turn the water off? When will it be turned back on ?

Case Date:

8/1/2022

Clogged storm water drain. Full of debris. Very slow drain. This is second request.

Case Date:

9/14/2020

The south end of the sidewalk in phase 2 near the gazebo is sinking. There is at least 20 inches of no dirt below the sidewalk, hence it is sinking. The sidewalk is next to the sewer drain where the earth has disappeared and with all of the water problems we have had recently with water mains, the city needs to come inspect. One city worked thought this drain runs right next to departed neighbor Cassie Howard's condo which then should worry us as the ground beneath her condo also disappeared causing her slab to sink and foundation to go bad. These two problems could be connected and the area below the sidewalk cannot simply be filled in with dirt. It has to be inspected including a city inspection. We need to see why it is all sinking.

Case Date:

9/26/2020

Utility crews cut into the road to install new water connection/meter. The patch of gravel they left behind was hastily and poorly covered with a thin layer of asphalt and is still filled with loose gravel. Cars are flinging gravel all over the street and the whole is getting larger by the day. Please address this soon, as it was a direct result of the city's actions and the poor work of city employees.

Case Date:

12/11/2020

A landscape crew repairing the lawn area that was disturbed from an accident last week noticed a leak that was caused by the vehicle. The vehicle apparently had driven over the meter pit. The pit was filled with water, and the City of Bloomington meter was leaking. Nature’s Way staff was able to turn the water connection to that meter off. They recommended we contact COB so that they can address installing a new meter connection, or what repair is deemed necessary.

Case Date:

1/12/2022

Returned home late from the hospital and found water flowing across the sidewalk between our house & neighbors’, near the water shutoff & sewer cover.

Case Date:

3/15/2023

The street between 1709 Circle Dr and 1805 E Southdowns Dr (next house to the east) has been constantly wet for approximately 2-3 months. Water is evident on the street and in the yard immediately surrounding it to the point that there's always a pool of water 2-3 feet from the curb.