Case Date:

12/23/2015

clogged storm drain, and water running across the road.

Case Date:

12/30/2015

Customer reports water running down the hill in her back yard.

Case Date:

6/19/2015

Customer said that a spout of water is coming out of lawn on south side, close to sidewalk.

Case Date:

6/17/2019

Water overflowing rapidly. I am not sure what kind of sewer this is, I just assumed it is overflow from recent rain.

Case Date:

6/17/2019

3635 S. Bainbridge Dr. All three storm inlets during flash flooding events aren't able to keep up with the water demand which then sends water down our driveway. About 3 years ago a third drain was installed to help mitigate the issue but hasn't worked the way it was intended. We left for the weekend for a funeral this past weekend and the drains became clogged which then sent water down our driveway and flooded the basement for the second time this year. First time happened in November due to leaves and the leave pickup program overwhelming our storm inlets. We had a swell put in to mitigate the driveway water and it has worked well. However, when the storm drains clog, the swell is overwhelmed. Please help.

Case Date:

6/24/2019

The small storm water drain at the bottom of the hill on the Southwest corner of Coolidge and Bryan often gets clogged and our home at 2317 S. Bryan St. ends up collecting the water and trying to manage it in our driveway, which ends up in flooding in our driveway, our garage, on our back deck, and in the basement.

Case Date:

7/14/2019

Trying to figure out who and when will my driveway and curb be repaired? Some weeks back the main water line busted and to fix it the utility company had to cut out part of my driveway, curb and street. When can I expect some solution?

Case Date:

9/3/2019

There is a rainwater drainage ditch and large drain between our yard and our neighbors. During the last few heavy rainstorms, the drain at the end of the ditch stopped draining water, resulting in flooding our yard as well as our neighbors to the south and east. The flooding was at least 3-4 feet deep and spilled into the swale at the side of our house, coming close to our basement windows. We do not know if the drain was backed up, clogged with debris or what happened. However, upon checking the drain today with a landscaper, the drain is filled with water almost to the top....and we have not had recent heavy rain in the last few days. Could someone come to check the drain to see if it needs to be opened / cleaned out or if there is some sort of shut-off valve inside that is not operating and allowing water to drain? I am concerned if we get another heavy downpour that water already standing in this drain will result in major flooding again. We have called the street department about this issue twice, and I understand there is some history with drainage problems in this area of Hyde Park.

Case Date:

10/8/2019

Water still leaking after it was dug up.

Case Date:

12/10/2019

Our shower has flooded with water and fecal matter twice in the past two days.