Case Date:

4/20/2015

Water is backing up into yard from storm grate in her back yard.

Case Date:

4/15/2015

Customer is building a new home and has exposed a water line in footer.

Case Date:

11/20/2014

Water coming out of manhole cover

Case Date:

10/3/2014

Kathy Curry left a voice message for me on 10/2/14 saying she has concerns about the drainage system going through her yard and how it's retaining water. She wants to make an appointment to discuss it.

Case Date:

9/16/2014

Standing water in the front yard, and it smells like sewer.

Case Date:

8/5/2014

This was originally a trouble report left on T&D voice mail on 5/22/14. I visited the site on 5/23 and met with her husband. They have had storm water problems since they moved into the house in 1999. During heavy rain storms, the water flows over the drive and into the garage. They have tried different things and currently have to keep sand bags in front of the garage door but the water still sometimes goes over them.

Case Date:

7/11/2014

Water is pooling at the end of the culdesac and hole next to storm drain needs to be patched.

Case Date:

6/5/2014

Received this complaint information from Angie Grubb. She said this gentleman called on 6/4/14 to complain about runoff. He just bought the house and there is a swale that takes runoff from Maxwell Terrace but his neighbor put bricks in the swale causing the water to run onto his property. Is this legal?

Case Date:

5/22/2014

Customer said that there is standing water that smells like sewer in the back yard.

Case Date:

3/18/2014

There is an inordinate amount of water that comes off 2nd St in a big drain pipe and into the backyards. Her neighbor enclosed a drainage swale and the pipe is not deep enough and now pushes water onto a different location on her property. She said a guy from the City came out before and said what her neighbor did on his property was wrong and changed things. She has hired a contractor to try and fix her property so it doesn't go in her crawl space but wants the city to look at it because she isn't sure she can do these things and isn't sure she is responsible.